Building Maintenance Manager

North Central Group; Madison (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a dynamic team as a Building Maintenance Manager at a leading hotel property in Madison! In this role, you will lead daily maintenance operations ensuring a safe and enjoyable environment for guests. With a focus on teamwork and development, this position offers growth opportunities in a supportive culture that values individual contributions.

Benefits

Flexible schedules

Paid Sick Time

401(k) retirement plan with matching

Health, Dental and Vision plans

Paid volunteer hours

Team Member Assistance Program

Qualifications

• Prior experience in hotel, building, apartment or similar maintenance environment.
• Must have and maintain a CPO certification.
• Strong attention to detail and ability to creatively problem solve.

Responsibilities

• Oversee all daily maintenance operations at the property.
• Perform preventative maintenance programs and repairs for property.
• Secure and oversee outside contractors for repairs.

Skills

Customer Service

Attention to Detail

Problem Solving

Reliability

Education

CPO Certification

Job description

Join our team, a 2025 USA Today Top Workplace Winner!

Now hiring a Building Maintenance Manager at the Moxy Madison Downtown.

Why You’ll Love Working with Us
The Moxy Madison Downtownis managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated.

Achievements for NCG Hospitality and our portfolio of properties include:

• USA Today Top Workplace Winner 2025
• WI State Journal Top Workplace 2025
• Madison Magazine Best Places to Work 2025
• AZ Central Top Workplace 2024
• Cultural Excellence Award 2024

Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.

Professional Development:

- Dedicated training and development with opportunities for growth

- Educational and professional certification assistance

Team Member Travel Perks:

- Worldwide hotel stays starting at forty-nine dollars per night

- Rate based on availability and property brand

- Free night stays at NCG Hospitality hotels

Core Benefits:

- Paid Sick Time

- Paid time off and anniversary day off with pay

- Paid volunteer hours → Earn money for community service!

- Flexible schedules

Health and Wellness:

- Health, Dental and Vision plans

- Virtual telehealth services

- Team Member Assistance Program with mental health resources

- TeleDoc confidential counseling

- Health and fitness monthly reimbursement program

Financial:

- 401(k) retirement plan

- 100% match on the first 3% and 50% match on the next 2% of team member contributions

- Same day pay

- Catch Of The Day Program → Earn money for helping other team members and guests!

- Everyone Sells → Earn money for bringing in business to our properties!

- Referral program for team members

How do I make an impact on my team?
Our hands on and driven Building Maintenance Manager will oversee all daily maintenance operations at the property to help our guest have a safe and happy stay.

• Perform and direct preventative maintenance programs/repairs for equipment, guestrooms and the property overall
• Act as a ‘project manager’ for in-house led projects, such as gathering proposals, making recommendations, coordination and timing, quality control, accounting and problem solving issues
• Secure and oversee outside contractors to handle more complicated equipment and building repairs
• Performs repairs of minor mechanical, electrical, HVAC, plumbing and building-related components
• Maintains pool and spa according to the company, the property brand, and state and local codes
• Maintains outdoor appearance including lawn, landscaping and parking lot

What does success look like in this role?

• Prior experience in hotel, building, apartment or similar maintenance environment
• Must have and maintain a CPO certification
• Friendly customer service to brighten the day of our guests
• Hospitality and guest focus
• Strong attention to detail and ability to creatively problem solve
• Reliability and honesty
• Desire to add to a supportive and effective team

Who is NCG Hospitality?
We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jocareers available at ncghospitality.com and join our growing team!

NCG Hospitality is an Equal Opportunity Employer.