Building Inspection Training & Outreach Coordinator

jacksonville.gov; Jacksonville (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

4 weeks annual leave

Health insurance

Dental & vision coverage

Life insurance

Flexible spending plans

Public student loan forgiveness after

Job summary

City of Jacksonville is seeking a Building Inspection Training & Outreach Coordinator within the Public Works Department. The role develops and delivers training programs for staff and external customers, supports JaxEPICS training, and coordinates outreach activities to improve service delivery.

Candidates should have a background in instructional methods, curriculum development, and experience coordinating multiple programs.

Qualifications

• Five (5) years of education and/or experience in training adults, business or related field.
• Professional experience in construction management, architecture, or engineering - preferred.
• Bachelor’s degree from an accredited institution - preferred.

Responsibilities

• Plans, develops, implements, monitors, and coordinates training programs for staff and external customers.
• Facilitates a positive learning environment for participants.
• Conducts end-user training on JaxEPICS permitting program and related tools.
• Acts as SME for JaxEPICS troubleshooting via phone, email, or in person.
• Maintains training records and prepares reports on training outcomes.

Skills

Training coordination

Public speaking

Curriculum development

Data analysis

Outreach

Education

Bachelor's degree

Tools

JaxEPICS

Learning Management Systems

MS Office

Job description

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

The Public Works Department actively seeking a Building Inspection Training & Outreach Coordinator.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is professional work in planning, developing, conducting, implementing, and coordinating training and outreach strategies for the Building Inspection Division. Work requires a basic understanding and application of the theories, principles, and practices of educational and/or workplace training, usually gained through degree granting schools, or an equivalent level of practical knowledge gained through experience. Contacts with others require skills in understanding people, sensitivity to others' points of view, persuasiveness, assertiveness, and the ability to influence behavior, change an opinion, or turn a situation around. The work is performed primarily in an office environment though the employee may be required to make visits to other locations or training sites. The employee plans and organizes the work, determines their own priorities, and the work is reviewed in terms of quality, volume, timeliness, and adherence to established methods, standards, and policies. Operates standard office equipment such as personal computers. The physical demands are minimal. Work is performed under limited supervision where the work assignments are subject to established procedures, practices, and techniques, and the work is reviewed for results achieved.

Responsibilities and Competencies

• Plans, develops, implements, monitors, and coordinates an array of monthly/quarterly/annual training programs and objectives for the Building Inspection Division employees and external customers.
• Ensures that the appropriate actions are taken to create a positive learning environment for Building Inspection Division employees and customers.
• Facilitates the evaluation of training programs and content by compiling data and preparing written and statistical reports.
• Conducts end-user training on the principles, practices, and procedures of the JaxEPICS permitting program.
• Acts as the subject matter expert (SME) for JaxEPICS troubleshooting issues for customers via phone, email and in person.
• Supports using agencies and independent authorities in outreach activities and training sessions.
• Recommends and assists in the development of standard operating procedures.
• Maintains Building Inspection Division training records.
• Researches, compiles data, prepares correspondence and technical reports as required.
• Determines and schedules training classrooms, facilities, or other appropriate venues, including preparation of training materials and related equipment.
• Conducts one on one orientation with new Building Inspection Division employees.
• Responds to inquiries from the public.
• Serves as a liaison between vendors, contract personnel, and external customers, ensuring policies, procedures and practices are followed and issues resolved.
• Operates standard office equipment such as a personal computer using word processing, spreadsheet, database, presentation and other related software, including but not limited to JaxEPICS and learning management systems.
• Creates content and presents public learning modules and forums of various topics at the discretion of the Building Official.
• Performs administrative tasks as required.
• Demonstrates proficiency in the City of Jacksonville’s competencies.
• Performs related work as required.
• Knowledge of the Building Inspection’s operation, policies, and procedures.
• Knowledge of building codes, regulations, and construction practices.
• Knowledge of training principles, methods, and procedures.
• Skill in application of instructional methods and procedures.
• Ability to train, schedule, assign, monitor, and review the work of others.
• Ability to analyze training records and prepare reports.
• Ability to develop classroom schedules.
• Ability to conduct effective interviews.
• Ability to read, comprehend, and apply job-related rules, policies, procedures, and other materials.
• Ability to develop and maintain training files and records.
• Ability to establish effective working relationships.
• Ability to communicate effectively both verbally and in writing with staff at all levels and members of the public.
• Ability to coach and guide other’s behavior to help them meet departmental goals.
• Ability to research, develop, implement, coordinate, present and administer various types of educational curriculum.
• Ability to operate a computer utilizing word processing, spreadsheet, database, presentation, and other related software, including but not limited to JaxEPICS and learning management systems.

Qualifications

• Five (5) years of education and/or experience in training adults, business, community relations or closely related field.
• Professional experience in construction management, architecture, or engineering - preferred.
• Bachelor’s degree from an accredited institution - preferred.

LICENSING/CERTIFICATION/REGISTRATION

• Must possess and maintain a valid driver’s license during employment in this class.
• Must qualify for prior, obtain and maintain a City of Jacksonville public driver certification for employment in this class.

OTHER REQUIREMENTS

• The probationary period for this class is six (6) months.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for post-secondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded the veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: [e-mail]