Building Environmental Services Technician - Team Lead

Inside Higher Ed; Fayetteville (NC); On-site; USD 33,540 - 38,449; Full time

Job summary

A university facilities department in Fayetteville is seeking a Building Environmental Services Technician - Team Lead to oversee housekeeping operations. Responsibilities include leading a team of housekeepers in daily cleaning tasks and maintaining safety protocols. Candidates should possess a high school diploma and relevant experience in housekeeping, alongside strong leadership and customer service skills. The position offers a salary range of $33,540.00-$38,449.00 and aims to support a positive living environment for students.

Qualifications

• Experience in housekeeping work directly related to the job.
• Valid driver's license and acceptable driving record.
• Ability to follow a daily work schedule.

Responsibilities

• Provide on-site leadership to teams of Housekeepers.
• Coordinate daily routine and detail cleaning.
• Monitor workplace safety and ensure PPE usage.

Skills

Customer Service

Dependability

Planning/Organizing

Leading Work Teams

Education

High school diploma or equivalency

Job description

Position Title

Building Environmental Services Technician - Team Lead

Working Title

Housekeeping Team Lead

Position Number

001826

Full-time or Part-time

Full Time

Time Limited Position

No

Number of Vacancies

1

Department

Facilities Management

Posting Number

0402568

SHRA/EHRA

SHRA

Job Category

Service/Maintenance

Hiring Range

$33,540.00-$38,449.00

Overall Position Competency

Advanced

Primary Purpose of the Organization

The Division of Facilities Management functions are to design, construct, maintain and operate the physical facilities of the University. The number one objective of the department is to provide and maintain facilities that will enhance and support the mission and academic goals of the University. Our approach is centered upon providing a superior level of customer service. The primary responsibility of the organizational unit is providing cleaning, sanitizing and floor care to campus housing for approximately 1600 students.

Primary Purpose of the Position

The Primary purpose of this position is to aid the Building Environmental Services management team on all matters concerning the operational aspects of the Fayetteville State University Housekeeping department. This position also provides on-site leadership to one or more teams of Housekeepers (4-10 employees), which includes: coordinating daily routine and detail cleaning; monitoring workplace safety and ensuring proper personal protective equipment is utilized.

The position provides daily routine and detail cleaning of residence hall building interior areas including but not limited to offices, lounges, restrooms, private rooms, laundry rooms, entrances, and stairways. General duties include vacuuming, sweeping, mopping, dusting, and trash removal.

Minimum Education and Experience Requirements

• High school diploma or equivalency, education and/or experience in housekeeping work that is directly related to the job and consistent with accepted practices of the trade equivalent to one (1) year of experience.
• A valid driver’s license. Must have and maintain an acceptable driving record, preferably five or more years of driving experience with no more than one minor at fault accident or violation in the past three years.

Knowledge, Skills and Abilities

Knowledge-Technical

Advises staff of specialized cleaning and maintenance techniques and processes for use in unusual situations or problems. General knowledge of established cleaning procedures and techniques, and special applications required in assigned areas. Ability to follow a daily work schedule and observe performance of a small work group and react to situations requiring minor adjustments to routine.

Customer Service

Recognizes potential problems in service and addresses and resolves promptly and respectfully. Ability to insist on providing high quality service for internal and external customers. Demonstrates customer focus by seeking out, understanding, and responding to the needs of both internal and external customers. Responds to customer’s needs, questions and concerns in an accurate, effective, and timely manner.

Dependability/Attendance

Ability to demonstrate dependability, which requires daily attendance. Ability to report to work daily, for a full shift, at an appropriate time. Ability to submit leave request at least 5 days in advance as much as possible.

Planning/Organizing

Ability to plan the daily work schedule of the staff by prioritizing the needs of the organization and implementing procedures to ensure that the tasks are completed effectively and efficiently.

Leading Work Teams

Ability to establish expectations and clear direction to meet goals and objectives of on-going work for a group of employees. Ability to motivate and engage employees through effective communication.

Preferred Qualifications

• Intermediate knowledge of institutional or commercial custodial procedures, methods, techniques, and equipment used in a large-scale custodial operation and the ability to train staff to properly do their job function.
• Two-three years of related experience.
• Previous experience working as a team lead.

Special Instructions to Applicants

This is a re-post, previous applicants are still under consideration and need not re-apply. The application must be completed in full detail (including work history) for your qualifications to be considered.

Failure to complete the application completely may result in you not being considered for the vacant position.

Notice to Applicants

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”

Please list at least three (3) professional references to include a current supervisor. References will only be contacted if you are selected for the position and with your permission.

Closing Date

01/19/2026

Open Until Filled

No

Other Information

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Quick Link

https://jobs.uncfsu.edu/postings/27768