BUILDING CONCIERGE / BASIC CLEANING & EMERGENCY RESPONSE

Timmons Properties, Inc.; Nashville (TN); On-site; USD 28,000 - 34,000; Part time

Job summary

Timmons Properties is seeking a Building Concierge / Basic Cleaning & Emergency Response Attendant for an in-person shift in Nashville, TN. The role combines resident help, front desk service, light cleaning, and initial after-hours emergency response.

Ideal candidates will have a high school diploma or GED, reliable transportation, and the ability to pass background checks. Evening and weekend availability is required.

Qualifications

• High school diploma or GED preferred.
• Reliable transportation and dependable attendance.
• Ability to follow written and verbal instructions in English.
• Ability to pass a background check and drug screening.
• Valid driver’s license.
• Ability to work evenings, overnight hours, and weekends consistently.
• Comfortable working alone and making sound judgment calls under pressure.
• Basic computer, smartphone, and email skills for logs, work orders, and incident reports.

Responsibilities

• Provide a welcoming, professional presence at the lobby or front desk during scheduled hours.
• Greet residents, guests, vendors, and contractors and log visitors.
• Monitor and log deliveries and after-hours access per policy.
• Perform basic cleaning of lobbies, hallways, and amenity rooms.
• Log issues and submit work orders to management.
• Maintain shift logs and pass items to the next shift.

Skills

English proficiency

Reliable transportation

Instruction following

Background check readiness

Driver's license

Evening/weekend availability

Calm under pressure

Log/report skills

Education

High school diploma or GED

Job description

Condominium Community | Nashville, TN | Part-Time

Position Overview

Timmons Properties is seeking a Building Concierge / Basic Cleaning & Emergency Response Attendant to provide an on-site presence for a condominium community during evening and weekend hours. The position combines resident and guest assistance, basic cleaning of common areas, building monitoring, and initial response to after-hours issues and emergencies.

Position Details

Employer: Timmons Properties

Location: Nashville, TN

Compensation: $20.00 - $25.00 per hour, based on experience

Required Schedule: Thursday, Friday, and Saturday | 6:00 PM - 2:00 AM (24 hours per week)

Optional Additional Hours: Additional daytime days and hours may be added if the candidate is interested

Employment Type: Full-time or part-time, depending on the candidate’s availability and interest

Reporting To: Community Manager

Key Responsibilities

Concierge and Front Desk Service

• Provide a welcoming, professional presence at the lobby or front desk during scheduled hours
• Greet and assist residents, guests, vendors, and contractors
• Verify and log visitors, deliveries, and after-hours access per community policy
• Receive, log, and secure packages and deliveries
• Answer resident questions and direct requests to the appropriate staff or vendor

Building Monitoring and Security Awareness

• Conduct routine walks of lobbies, hallways, amenity areas, garages, and grounds
• Monitor cameras, access points, and common areas for unusual activity
• Enforce community rules regarding amenity use, guests, noise, and quiet hours in a courteous, consistent manner
• Secure doors, gates, and amenity spaces at designated times

Emergency and After-Hours Response

• Serve as the initial on-site point of contact for after-hours issues such as water leaks, alarms, power outages, elevator entrapments, and lockouts
• Follow established procedures and take basic containment steps only when trained and safe to do so, such as shutting off water or securing an affected area
• Promptly contact 911, on-call maintenance, management, or the appropriate vendor based on the situation
• Document every incident with time, location, action taken, and follow-up needed, and submit reports to management

Basic Cleaning and Common Area Upkeep

• Perform basic cleaning and tidying of lobbies, hallways, elevators, restrooms, and amenity rooms during the shift
• Empty trash receptacles, replace liners, and keep trash and recycling areas orderly
• Reset amenity areas after resident use - furniture, tables, and equipment
• Spot-clean spills, glass, and high-touch surfaces; police entrances for litter

Communication and Documentation

• Maintain a clear shift log and pass along open items to the next shift or to management
• Submit work orders for maintenance items observed during shifts
• Distribute resident notices and community communications as directed

Safety and Compliance

• Report safety hazards immediately
• Follow all posted procedures, emergency plans, and equipment and chemical safety guidelines

Minimum Qualifications

• High school diploma or GED preferred
• Reliable transportation and dependable attendance
• Ability to follow written and verbal instructions in English
• Ability to pass a background check and drug screening
• Valid driver’s license
• Ability to work evenings, overnight hours, and weekends consistently
• Comfortable working alone and making sound judgment calls under pressure
• Basic computer, smartphone, and email skills for logs, work orders, and incident reports

Preferred Qualifications

• 1+ year in concierge, front desk, hotel night audit, security, or customer-facing service
• Experience in a condominium, apartment, or hospitality environment
• Familiarity with access control systems, camera systems, and fire alarm panels
• Basic building systems knowledge - water shutoffs, breaker panels, elevator phones
• CPR / First Aid certification (or willingness to obtain)

Physical Requirements

• Lift and carry up to 40 lbs regularly
• Stand, walk, bend, and climb stairs for extended periods
• Work indoors and outdoors in varying weather conditions
• Remain alert and responsive throughout an overnight shift

Ideal Candidate

• Dependable and punctual - the community counts on this shift being covered
• Calm, level-headed, and decisive in an emergency
• Service-minded, discreet, and professional with residents
• Self-directed and trustworthy working with minimal supervision
• Comfortable balancing hospitality duties with hands-on cleaning work

Benefits

Employees regularly scheduled to work at least 32 hours per week are eligible for company benefits. The required evening schedule totals 24 hours per week; benefits would apply if added daytime hours bring the regular schedule to at least 32 hours per week. Benefit details and any waiting period will be reviewed during the interview process.

Equal Opportunity Employer

Timmons Properties is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other protected status. All qualified applicants will receive consideration for employment.

Background checks and drug screening required for all positions.