Front Desk Concierge (Weekends/Part Time)

Strattonamenities; Nashville (TN); On-site; USD 20,664 - 34,440; Part time

Job summary

Stratton Amenities is seeking a Part-time/Weekend Concierge Ambassador in Nashville, TN. This role requires providing exceptional hospitality services in luxury residential high-rises. Responsibilities include greeting residents, maintaining safety and security, and exceeding guest expectations. Ideal candidates should have at least two years of hospitality experience and excellent communication skills. Weekend and holiday availability is essential, along with the ability to work flexible schedules. Join Stratton Amenities to help create hospitable experiences.

Qualifications

• At least two years of hospitality experience.
• Must have experience delivering exceptional service.
• Weekend and holiday availability required.

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Exceed residents’ and guests’ expectations.
• Cultivate and retain cohesive relationships with residents.
• Monitor lobby and ensure resident safety and security.
• Log guest packages and perform inventory audits.

Skills

Excellent verbal and written communication skills

Excellent problem-solving skills

Interpersonal skills

Guest service abilities

Organizational skills

Ability to react quickly

Proactivity

Professional appearance

Job description

Nashville, United States | Posted on 05/07/2026

Part-time/Weekend Concierge Ambassador Job Description

Stratton Amenities is a full‑service concierge solution providing luxury, hotel‑style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.

We are seeking engaging, energetic, friendly and professional individuals to provide outstanding service for our residents and guests in our luxury residential high‑rises. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.

Shifts Available

• Weekend and holiday availability required.

Position Requirements

• Weekend and holiday availability.
• Excellent verbal and written communication skills.
• Excellent problem‑solving skills.
• Takes pride and ownership in the position and property.
• Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner.
• At least two years of hospitality experience.
• Ample interpersonal skills and exceptional guest service abilities.
• Be organized, proactive, productive and self‑motivated, showing a positive attitude.
• Maintain a neat and professionally well‑groomed appearance.
• Think clearly, quickly and efficiently and make concise decisions even under pressure.

Main Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Exceed residents’ and guests’ expectations by providing anticipatory service and ensuring smooth accommodations.
• Cultivate and retain cohesive relationships with residents, vendors and contractors.
• Accurately log guest packages, ensure timely delivery and perform package inventory audits.
• Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security.
• Walk the premises to ensure the highest standards are being met.
• Perform all other duties as assigned.
• Must be able to work flexible schedules including nights, weekends and holidays.

Experience Requirements

• Experience in hospitality or upscale customer service or retail.
• Must have experience delivering exceptional service.

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.