Building Ambassador Part-time

Royale Company

Philadelphia (Philadelphia County)

On-site

USD 19,000 - 28,000

Part time

5 days ago
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Benefits offered by this job

Health insurance
Commuter benefits
Holiday tips
Growth opportunities
Uniform provided

Job summary

Royale Company in Center City, Philadelphia seeks a welcoming front desk ambassador for luxury residential buildings. You greet residents and guests, manage visitor access, and uphold a polished, professional appearance.

Typical shift includes evenings (11pm–7am) on Mon–Tue; drug test required; background check at cost; health insurance and commuter benefits offered. Growth into superintendent and building manager roles is possible; uniform provided and paid training included.

Qualifications

  • Customer service experience in retail, hospitality, front desk, or similar roles
  • Reliability and punctuality
  • Professional appearance and grooming standards required by building client
  • Weekend and holiday availability, depending on shift
  • Background check required (at our cost)

Responsibilities

  • Welcome residents and guests and manage visitor access
  • Receive, log, and distribute packages and deliveries
  • Coordinate vendor and contractor access
  • Keep the lobby and front desk organized and presentable
  • Monitor the entrance and report issues to management
  • Maintain records in the building software (training provided)

Skills

Customer service
Reliability
Punctuality
Professional appearance
Shift availability

Job description

As a building ambassador you create the first impression of a luxury residential building in Center City, Philadelphia. Residents, guests and visitors are greeted by you, so warmth and a professional manner matter most. If you have worked in hospitality, retail or any customer-facing role, you already have the skills we look for.

Schedule: Monday and Tuesday, 11pm to 7am.

A drug test is required before starting.

Royale Company staffs the front desks of luxury residential high-rises — some of the best-known buildings in the city. We move fast: you'll hear from us within one business day, and most candidates complete the hiring process within a week.

The Job

You are the face of the building. On a typical shift you will:

  • Welcome residents and guests and manage visitor access
  • Receive, log, and distribute packages and deliveries
  • Coordinate vendor and contractor access
  • Keep the lobby and front desk organized and presentable
  • Monitor the entrance and report issues to management
  • Maintain records in the building software (training provided)
What We Expect
  • Customer service experience in retail, hospitality, front desk, or similar roles
  • Reliability and punctuality
  • Professional appearance and grooming standards required by building client.
  • Weekend and holiday availability, depending on shift
  • Background check required (at our cost)
What You Get
  • Hourly pay as shown above — based on experience and shift
  • Health insurance
  • Commuter benefits
  • Holiday tips
  • Growth opportunities into superintendent, building manager, and operations roles
  • Uniform provided

Royale Company is an equal opportunity employer. Many new hires start within about a week of applying.

Royale Company staffs concierge, front desk, lobby and maintenance teams in residential and commercial buildings.

If you have hospitality, retail or security experience, you already have the skills. Get a steady schedule, upfront pay, benefits, paid training and a clear path to grow into higher-level roles.

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