Builder Client Representative

Killingsworth Environmental, Inc.; Matthews (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Killingsworth Environmental, Inc. in Matthews, NC is seeking a proactive customer service specialist to handle location account setup and accurate data entry for new starts and billing details. You will interact with customers and internal teams to ensure smooth onboarding.

The role emphasizes excellent phone and written communication, strong organization, and precise record keeping, with opportunities to collaborate across departments to enhance customer satisfaction.

Qualifications

• Excellent phone interaction skills and active listening.
• Outstanding organizational skills with high accuracy and attention to detail.
• Strong verbal and written communication with customers and staff.
• Ability to collaborate with other departments to ensure customer satisfaction.
• Excellent keyboard and data entry skills.

Responsibilities

• Create location accounts for new starts and complete location and bill-to information.
• Maintain accurate customer records and support billing processes.

Skills

Phone communication

Active listening

Attention to detail

Data entry

Verbal and written communication

Interdepartmental collaboration

Problem solving

Team player

Tools

CRM software

Job description

· Create location accounts for new starts and complete location and bill-to information.· Create location accounts for new starts and complete location and bill-to information.**Qualifications and skills required**Excellent phone interaction skills and active listening. Exceptional organizational skills, superb accuracy, and attention to detail.Outstanding verbal and written communication and interpersonal skills for interacting with customers, customer service and sales staff, Managers, Supervisors, and Team Leaders daily. Ability to collaborate with other departments to ensure customer satisfaction. Excellent keyboard and data entry skills. Strong problem-solving skills. Ability to learn customer service software. Positive outgoing team player**Physical Requirements** The hardworking professionals at Killingsworth and Clark’s come together as Anticimex Carolinas. Here, you get to enjoy the closeness of a local business with the backing and benefits of a global powerhouse. At Anticimex Carolinas, we provide our customers with a comprehensive pest control solution and lawn care services for both residential and commercial applications. Keeping homes, families, and businesses safe is what we do best in the Carolinas and surrounding communities.