Budtender Part Time

FlowerHire; Commerce City (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Budtender to create an exceptional customer experience in a vibrant retail setting. This role involves educating customers on products, ensuring compliance with regulations, and maintaining a positive work environment. The ideal candidate will have a passion for customer service, a fun attitude, and the ability to foster long-term relationships with customers. Join a dynamic team and contribute to a rewarding atmosphere that values both employees and customers alike. If you thrive in a fast-paced environment and enjoy helping others, this opportunity is perfect for you.

Qualifications

• 1+ years of experience in a related field preferred.
• Must possess strong customer service and communication skills.

Responsibilities

• Provide exceptional service and product education to customers.
• Utilize store technology and POS systems for sales transactions.

Skills

Customer Service Skills

Bilingual (English/Spanish)

Communication Skills

Attention to Detail

Team Player Mentality

Education

High School Diploma or equivalent

Tools

Point of Sale (POS) Software

HR Platforms

Job description

The customer experience begins and ends with the Budtender. The Budtender provides exceptional
service to all customers and patients through product education and recommendations. The budtender is
responsible for promoting a work environment that is positive, fun and rewarding for both the team and
customers.

Essential Duties

Sales and Customer Satisfaction:

1. Embody LivWell core values and project that onto customers by exhibiting excellent customer
   service skills.
2. Execute selling standards to achieve individual sales goals and contribute to team’s daily sales
   goals.
3. Provide excellent customer service by answering questions, offering assistance, suggesting items
   and providing product information with a smile.
4. Assist customers with requests in store and on the phone.
5. Verify customer identification/paperwork and accurately create/update customer profiles.
6. Create brand loyalty by introducing the LivWell rewards program to every customer.
7. Cross-sell products to increase purchase amounts.
8. Educate customers about current promotions and events.
9. Solicit feedback on service levels through use of Happy or Not and Google reviews.
10. Ensure the sales floor is properly stocked and the presence of the store is clean and organized.
11. Communicate serious customer concerns to the management team.

Systems:

1. Accountable for utilizing store technology, POS and online ordering systems.
2. Accountable for cash handling on shift, processing online and in store sales, counting out
   registers, recording accurate sales numbers in POS and reporting tips accurately.
3. Responsible to utilize Company tools, Intranet and Learn Brands for ongoing product training and
   company news and updates.
4. Responsible for utilizing HR platforms to review schedules and record time cards accurately.

Compliance and Reporting:

Pay is $18/hr

1. Responsible for abiding by all company policies and procedures.
2. Ensure compliance with all local, state and federal regulations.
3. Responsible for maintaining compliance and communicating compliance issues effectively.
4. Assist management team in correcting any known inventory issues to ensure compliance.

Other Duties:

1. Other duties as assigned.

Supervision:

1. Works under the direct supervision of the management team.
2. This person does not supervise other employees.

Education and Experience Requirements

Education:

1. High School Diploma or equivalent required.

Work Experience:

1. One or more years of work experience in a related industry or work environment is preferred.
2. Oral and written communication capabilities.
3. Bilingual in English / Spanish preferred.
4. Exceptional customer service skills.
5. Knowledge of local, state and federal laws relating to key areas of responsibility.
6. Knowledge of basic computer skills, Point of Sale software and cash management.
7. Fun attitude and strong work ethic.
8. Strong attention to detail and must have a team-player mentality.
9. Ability to creatively cultivate long-term customer relationships.
10. Regular and on-time attendance is required.

Required Certificates, Licenses, and Registrations:

1. MED Badge-Must be able to secure appropriate work credentials from the Colorado Department
   of Revenue, MED.

Working Conditions:

1. Able to use a computer for extended periods of time.
2. Able to move about a typical office, manufacturing, warehouse, or retail environment.
3. Able to lift and move up to 25 pounds occasionally.
4. Must be able to accommodate scheduling expectations including weekend, evening, and holiday
   shifts and store location movement.

Flexibility to support other retail locations within 25 mile radius.

Notice: To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability
required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications
associated with this job.

We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity,
disability, protected veteran status or any other status protected by applicable law.