Budtender - Kalamazoo

Mint Cannabis; Kalamazoo (MI); On-site; USD 34,000 - 42,000; Full time

Job summary

Mint Cannabis in Michigan is seeking a Budtender to provide personalized cannabis recommendations, educate customers on products, and deliver top-tier service. You will greet guests, listen to needs, and guide purchases to ensure a positive experience.

Responsibilities include processing transactions with a POS system, verifying age and limits, and maintaining a clean, well-stocked, compliant retail environment in a fast-paced setting.

Qualifications

• 6+ months in the cannabis industry.
• Must be 21+ years of age and pass background check.
• Product knowledge is preferred but not required.

Responsibilities

• Greet customers and listen to needs to make personalized recommendations.
• Explain cannabis types and usage for safe, responsible consumption.
• Check IDs, verify legal age, and adhere to purchase limits.
• Process transactions using a POS system and handle cash accurately.
• Help with daily cleaning, stock shelves, and maintain inventory.

Skills

Customer service

Product knowledge

Compliance awareness

Upselling

Tools

POS system

Job description

The Budtender is responsible for delivering an exceptional guest experience by providing personalized cannabis recommendations, product education, and outstanding customer service. This role supports the day-to-day operations of the dispensary by assisting guests, processing transactions, maintaining compliance with Michigan cannabis regulations, and contributing to a welcoming, efficient, and professional retail environment.

Responsibilities:

• Daily tasks: The exact work you do.
  • Customer Service: Greet customers, listen to their needs, and make personalized recommendations.
  • Product Education: Explain the differences between cannabis types (like flower, edibles, or concentrates) and how to use them safely.
  • Compliance: Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws.
  • Sales & Cashier Duties: Process transactions using a Point-of-Sale (POS) system and handle cash accurately.
  • Store Upkeep: Help with daily cleaning, stock shelves, and keep an accurate inventory of products.
• Goals: The results you must reach.
  • Improving personal AOV month over month
  • Improving person UPT month over month
  • Improve average daily sales month over month

Supervisory Responsibilities:

• None

Qualifications:

• 6 + months in the cannabis industry
• Product knowledge (preferred but not required)
• Must be 21+ years of age and pass background check

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.
• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement: Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, responsibilities, and activities may change at any time with or without notice.

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