Budtender - Kalamazoo

Broadway Cannabis Market & Mint Cannabis Co.; Kalamazoo (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Mint Cannabis in Kalamazoo, MI is seeking a Budtender to deliver an exceptional guest experience by recommending products, educating customers about cannabis options, and providing friendly, efficient service in a fast-paced retail setting.

You will assist guests with purchases, check IDs to verify age, process transactions at the POS, help with stocking and inventory, and support compliance with state regulations to maintain a welcoming store atmosphere.

Qualifications

• At least 6 months in cannabis industry experience.
• Cash handling experience.
• Customer service experience.
• Product knowledge preferred but not required.
• Must be 21+ years old and pass background check.

Responsibilities

• Greet customers and make personalized recommendations.
• Explain cannabis types and safe usage.
• Check IDs and adhere to purchase limits and laws.
• Process transactions using a POS system and handle cash.
• Assist with store upkeep and inventory accuracy.

Skills

Customer service

Cash handling

Cannabis industry experience

Product knowledge

POS system

Tools

POS system

Job description

Budtender

Reports to: Store Manager

FLSA Status: Non-Exempt

Department: Retail

Position Summary

The Budtender is responsible for delivering an exceptional guest experience by providing personalized cannabis recommendations, product education, and outstanding customer service. This role supports the day-to-day operations of the dispensary by assisting guests, processing transactions, maintaining compliance with Michigan cannabis regulations, and contributing to a welcoming, efficient, and professional retail environment.

Responsibilities

• Daily tasks: The exact work you do.
  • Customer Service: Greet customers, listen to their needs, and make personalized recommendations.
  • Product Education: Explain the differences between cannabis types (like flower, edibles, or concentrates) and how to use them safely.
  • Compliance: Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws.
  • Sales & Cashier Duties: Process transactions using a Point-of-Sale (POS) system and handle cash accurately.
  • Store Upkeep: Help with daily cleaning, stock shelves, and keep an accurate inventory of products.
• Goals: The results you must reach.
  • Improving personal AOV month over month
  • Improving person UPT month over month
  • Improve average daily sales month over month

Supervisory Responsibilities

• None

Qualifications

• 6 + months in the cannabis industry
• Cash handling experience
• Customer service experience
• Product knowledge (preferred but not required)
• Must be 21+ years of age and pass background check

Physical Requirements

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

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