Budtender - Kalamazoo

Renew Cannabis Co.; Kalamazoo (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Mint Cannabis is seeking a Budtender to deliver an exceptional guest experience by providing personalized cannabis recommendations and product education. You will support daily dispensary operations, ensure regulatory compliance, and maintain a welcoming, efficient retail environment.

Responsibilities include greeting guests, explaining product differences, handling transactions, and keeping shelves stocked. Must be 21+, pass background check, and have cannabis industry experience.

Qualifications

• 6+ months in the cannabis industry.
• Cash handling experience.
• Customer service experience.
• Must be 21+ years of age and pass a background check.
• Product knowledge is preferred but not required.

Responsibilities

• Greet customers, listen to their needs, and make personalized recommendations.
• Explain differences between cannabis types and how to use them safely.
• Check IDs to verify legal age and adhere to purchase limits.
• Process transactions using a Point-of-Sale system and handle cash.
• Assist with daily cleaning, stock shelves, and maintain inventory.

Skills

Customer service

Cash handling

Product knowledge

Job description

Budtender

Reports to: Store Manager

FLSA Status: Non-Exempt

Department: Retail

Position Summary:

The Budtender is responsible for delivering an exceptional guest experience by providing personalized cannabis recommendations, product education, and outstanding customer service. This role supports the day-to-day operations of the dispensary by assisting guests, processing transactions, maintaining compliance with Michigan cannabis regulations, and contributing to a welcoming, efficient, and professional retail environment.

Responsibilities:

• Daily tasks: The exact work you do.
  • Customer Service: Greet customers, listen to their needs, and make personalized recommendations.
  • Product Education: Explain the differences between cannabis types (like flower, edibles, or concentrates) and how to use them safely.
  • Compliance: Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws.
  • Sales & Cashier Duties: Process transactions using a Point-of-Sale (POS) system and handle cash accurately.
  • Store Upkeep: Help with daily cleaning, stock shelves, and keep an accurate inventory of products.
• Goals: The results you must reach.
  • Improving personal AOV month over month
  • Improving person UPT month over month
  • Improve average daily sales month over month

Supervisory Responsibilities:

• None

Qualifications:

• 6 + months in the cannabis industry
• Cash handling experience
• Customer service experience
• Product knowledge (preferred but not required)
• Must be 21+ years of age and pass background check

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment:

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement: Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

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