Bucciferro Family McDonald's Overnight Operations Consultant

McDonald's; Illinois; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Meal discounts

Flexible scheduling

Recognition and incentive programs

Job summary

McDonald’s, located in Illinois, is seeking an Overnight Operations Consultant to ensure operational excellence and customer satisfaction during overnight hours. Responsibilities include monitoring performance, coaching staff, and ensuring compliance with brand standards.

The ideal candidate will have 3–5 years of management experience in the QSR industry, strong analytical abilities, and a valid driver’s license. Join us to help improve sales and team engagement.

Qualifications

• 3–5 years of QSR management experience.
• Strong knowledge of McDonald's operational systems.
• Valid driver's license and reliable transportation.

Responsibilities

• Conduct overnight evaluations of assigned restaurants.
• Coach and develop overnight Shift Managers and Crew Leaders.
• Analyze overnight sales, labor, food cost, and waste metrics.
• Ensure compliance with food safety standards.
• Monitor and improve overnight guest satisfaction.

Skills

Leadership

Analytical skills

Food safety

Communication

Problem-solving

Job description

# Bucciferro Family McDonald's Overnight Operations ConsultantMULFORD (05836)## Job Description**Overnight Operations Consultant****Company:** Iron Arch Management**Brand:** McDonald's**Schedule:** Overnight (Typically 9:00 PM – 7:00 AM, including weekends)Position SummaryThe Overnight Operations Consultant is responsible for ensuring operational excellence, food safety, customer satisfaction, and profitability across assigned McDonald’s restaurant locations during overnight hours. This role provides hands-on leadership, coaching, and performance oversight to overnight management teams while ensuring compliance with brand standards and company policies.Key Responsibilities Overnight Operational Oversight* Conduct on-site overnight evaluations of assigned restaurants* Ensure adherence to McDonald’s brand standards, food safety procedures, and cleanliness expectations* Monitor drive-thru performance, speed of service, and order accuracy* Ensure proper staffing levels and labor deployment Leadership & Coaching* Coach and develop overnight Shift Managers and Crew Leaders* Reinforce leadership behaviors aligned with company values* Identify training gaps and implement corrective action plans* Support succession planning for overnight leadership roles Performance & Financial Management* Analyze overnight sales, labor, food cost, and waste metrics* Identify opportunities to improve profitability and operational efficiency* Monitor inventory controls and product quality standards* Ensure equipment maintenance and preventative care compliance Food Safety & Compliance* Ensure strict adherence to food safety standards (HACCP-based procedures)* Conduct internal food safety audits* Ensure compliance with health department regulations* Address safety concerns immediately to minimize risk Customer Experience* Monitor and improve overnight guest satisfaction* Ensure consistent execution of hospitality standards* Respond to escalated guest concerns professionally and effectivelyQualifications* 3–5 years of QSR (Quick Service Restaurant) management experience* Multi-unit leadership experience preferred* Strong knowledge of McDonald’s operational systems (preferred)* Proven leadership, coaching, and communication skills* Strong analytical and problem-solving abilities* Ability to work independently during overnight hours* Valid driver’s license and reliable transportationCore Competencies* Operational Excellence* Leadership Development* Financial Acumen* Food Safety Expertise* Decision-Making Under Pressure* Adaptability & AccountabilityPhysical Requirements* Ability to stand for extended periods* Ability to lift up to 40 lbs* Ability to travel between restaurant locationsCompany BenefitsAt Iron Arch Management, we value our leaders and invest in their growth, wellbeing, and long-term success. Compensation & Financial Benefits* Competitive base salary* Performance-based bonus program* Paid biweekly payroll Health & Wellness* Medical, dental, and vision insurance* Company-paid life insurance (where applicable)* Short-term and long-term disability coverage* Paid time off (PTO) and vacation Career Development* Structured leadership development programs* McDonald’s brand certification opportunities* Ongoing operations and food safety training* Advancement opportunities within a growing organization Additional Perks* Meal discounts* Flexible scheduling (as operationally feasible)* Recognition and incentive programs* Company-sponsored team eventsWhat Success Looks Like* Improved overnight sales and profitability* Reduced food waste and labor variance* High food safety audit scores* Strong overnight team retention and engagement* Consistent guest satisfaction metrics**Additional Info:**This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.