BTR Maintenance Manager

Darwin Homes; Murfreesboro (TN); On-site; USD 80,000 - 90,000; Full time

Job summary

Darwin Homes in Murfreesboro, TN is seeking a Maintenance Manager to oversee upkeep, repair, and preventative maintenance for our build-to-rent townhome community. The role requires strong mechanical, electrical, and hydraulic knowledge and a hands-on management style.

You will manage service requests across trades, inspect properties, coordinate contractors, handle warranty claims, and ensure safety and compliance.

Qualifications

• High school diploma or equivalent required; technical certifications a plus.
• EPA Type I & II or Universal HVAC certification strongly preferred.
• Minimum 2+ years of residential or multifamily maintenance experience.
• Familiarity with builder warranties and post-construction maintenance.
• Strong troubleshooting skills across multiple trades.
• Experience with maintenance tracking software.
• Valid driver’s license and reliable transportation.
• Ability to work independently and manage multiple priorities.
• Detail-oriented with a commitment to accurate documentation.

Responsibilities

• Manage and complete timely service requests across plumbing, electrical, HVAC, appliance, drywall, and cosmetic repairs.
• Ensure all homes meet Adoor’s move-in readiness standards.
• Conduct regular property inspections to identify and resolve potential maintenance issues.
• Perform scheduled community walks to monitor safety hazards, maintenance concerns, and curb appeal.
• Document findings, log action items, and communicate resolutions with the property management team.
• Schedule and oversee third-party contractors for specialized or capital repairs.
• Ensure vendor compliance with quality standards and project timelines.
• Maintain detailed records of all vendor activity, including work orders and invoices.
• Submit, track, and follow-up on warranty claims for newly built homes.
• Collaborate with builders and contractors to ensure issues are addressed under warranty coverage.
• Keep warranty logs and documentation up-to-date for internal reference.
• Respond professionally and promptly to resident maintenance requests and emergencies.
• Communicate clearly with residents regarding repair timelines and status updates.
• Perform seasonal inspections and proactive servicing (e.g., HVAC tune-ups, water heater flushes).
• Ensure compliance with safety standards, including PPE and lock-out/tag-out procedures.
• Keep maintenance tools, inventory, and storage areas clean and secure.

Skills

HVAC certification

Troubleshooting

Maintenance software

Driver's license

Education

High school diploma or equivalent

Technical certifications a plus

Tools

Warranty tracking software

Job description

Compensation: $80,000 - $90,000 annually
Location: Murfreesboro, TN

About Viewpoint at Murfreesboro

Viewpoint at Murfreesboro is a brand new 171 unit townhome community in the heart of Murfreesboro, TN. The property consists of 3- and 4-bedroom townhomes, clubhouse, swimming pool, pet park, play lawn, and leasing center.

The Role

Adoor is seeking a highly motivated and skilled Maintenance Manager to join our team. The Maintenance Manager will be responsible for performing a wide range of duties related to the upkeep, repair, and preventative maintenance of equipment, machinery, and facilities. This role is crucial to ensuring the safe, efficient, and continuous operation of our build-to-rent townhome community. The ideal candidate will need to possess a strong understanding of mechanical, electrical, and hydraulic systems, as well as excellent troubleshooting and problem-solving abilities. They will be committed to maintaining a high standard of quality, safety, and efficiency in all aspects of their work.

Duties

General Maintenance & Repairs

• Manage and complete timely service requests across plumbing, electrical, HVAC, appliance, drywall, and cosmetic repairs.
• Ensure all homes meet Adoor’s move-in readiness standards.
• Conduct regular property inspections to identify and resolve potential maintenance issues.

Routine Property Walks

• Perform scheduled community walks to monitor safety hazards, maintenance concerns, and curb appeal.
• Document findings, log action items, and communicate resolutions with the property management team.
• Schedule and oversee third-party contractors for specialized or capital repairs.
• Ensure vendor compliance with quality standards and project timelines.
• Maintain detailed records of all vendor activity, including work orders and invoices.

Warranty Management

• Submit, track, and follow-up on warranty claims for newly built homes.
• Collaborate with builders and contractors to ensure issues are addressed under warranty coverage.
• Keep warranty logs and documentation up-to-date for internal reference.

Resident Support

• Respond professionally and promptly to resident maintenance requests and emergencies.
• Communicate clearly with residents regarding repair timelines and status updates.

Preventive Maintenance & Safety

• Perform seasonal inspections and proactive servicing (e.g., HVAC tune-ups, water heater flushes).
• Ensure compliance with safety standards, including use of PPE and lock-out/tag-out procedures.
• Keep maintenance tools, inventory, and storage areas clean and secure.

Requirements

• High school diploma or equivalent required; technical certifications a plus
• EPA Type I & II or Universal HVAC certification strongly preferred
• Minimum 2+ years of residential or multifamily maintenance experience
• Familiarity with builder warranties and post-construction maintenance
• Strong troubleshooting skills across multiple trades
• Experience with maintenance tracking software
• Valid driver’s license and reliable transportation
• Ability to work independently and manage multiple priorities
• Detail-oriented with a commitment to accurate documentation

Physical Requirements

• Ability to lift up to 50 lbs
• Capable of using ladders, power tools, and working in confined or elevated spaces
• Frequent standing, walking, climbing, bending, and kneeling
• Must be able to work in both indoor and outdoor environments in varying weather conditions

Accommodation: Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application.
Darwin Homes, Inc & Adoor Property Management Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.

The pay range for this role is:

80,000 - 90,000 USD per year (Murfreesboro, TN)