BT Dining Services Supervisor

Brazos Presbyterian Homes; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Brazos Towers at Bayou Manor in Houston, TX, is seeking a Dining Services Supervisor to lead dietary staff and ensure high-quality meal service for residents in a faith-based, life plan community. The role emphasizes hospitality, teamwork, and adherence to safety and sanitation standards.

Ideal candidates will have prior dining services or supervisory experience, a strong service orientation, and the ability to manage operation needs, guest relations, and staff scheduling in a senior living

Qualifications

• Ability to read, write, understand and follow instructions.
• Experience in dining services, hospitality, or related fields preferred.
• Experience in supervising or leading staff preferred.
• Knowledge of food safety, sanitation, meal service, and proper food handling practices.
• Current Food Handler Certification or obtain within required timeframe.

Responsibilities

• Assist Dining Services Manager with supervision of Dietary Aides and staff.
• Ensure meals are prepared and served according to schedules.
• Ensure meals and trays are appetizing and correctly presented.
• Fill in as host, server, expediter, or other dining roles as needed.
• Maintain sanitation standards and complete opening/closing procedures.

Skills

Customer service

Teamwork

Communication

Dependability

Compassion

Education

Food Handler Certification

Job description

Job Details

Job Location: Brazos Towers - Houston, TX 77025
Position Type: Full Time

Who We Are:

Brazos Towers at Bayou Manor has been a trusted name in senior living for over 50 years, offering a dynamic and vibrant community just minutes from Houston’s renowned Museum District and Texas Medical Center. As a faith-based, not-for-profit Life Plan Community, we are committed to enhancing the lives of older adults by providing a continuum of care that includes independent living, assisted living, memory support, and skilled nursing. We are proud to have been recognized asBest of the Best in Texasfor the past six years—an honor that reflects our unwavering commitment to excellence in service and resident care. If you're passionate about making a difference and want to be part of a supportive and mission-driven team, we invite you to explore a future with Brazos Towers.

Who You Are:

We are seeking a candidate with a strong positive attitude toward customer service to act as a Dining Services Supervisor. This person will have a genuine interest in working with older adults and be able to engage, motivate, and support both residents and fellow team members. The ideal candidate is dependable, compassionate, and aligned with our values of respect, excellence, and community. Creativity, teamwork, and a drive to exceed expectations are key traits we’re looking for as we work together to fulfill our mission of uplifting the lives of those we serve.

Essential Functions

• Assists the Dining Services Manager with the supervision and direction of Dietary Aides and other assigned Dining Services staff.
• Ensure resident meals are prepared for service and served according to established meal schedules.
• Ensure meal trays are accurate, appropriately presented, and appetizing prior to service.
• Fills in as a host, server, expediter, or any other dining related position when needed.
• Ensure proper opening and closing procedures are completed and established sanitation standards are maintained.
• Conducts daily audits of assigned areas to monitor cleanliness, expired items, proper labeling and dating, temperature documentation, and appropriate stocking levels.
• Assists the Dining Services Manager with special events, dinners, holiday functions, and other departmental activities.
• Assists the Dining Services Manager with coordinating staff coverage to meet operational needs.
• Provides meal service and performs other Dining Services functions as needed to maintain adequate coverage, including during employee absences or call‑ins.
• Identifies and promptly reports broken equipment, maintenance concerns, and other operational issues to the Dining Services Manager.
• Assists with monthly inventory of serving utensils, and other assigned Dining Services supplies.
• Ensure proper opening and closing procedures are followed.
• Ensures resident menus are completed and returned, sorts of menu selections by mealtime, day, and floor, and appropriately files and distributes menu information to Dining Services staff.
• Assists with onboarding, orientation, departmental training, and in‑service education for Dining Services staff.
• Promptly reports resident concerns, complaints, changes in eating habits, or other observed dining‑related concerns to the appropriate manager or designated staff member.
• Maintains work areas and performs assigned duties in accordance with applicable safety, sanitation, and OSHA standards.
• Communicates effectively, professionally, and courteously, both verbally and in writing.
• Demonstrates the community hospitality promises toward residents, families, associates, and vendors.
• Perform duties in accordance with department and community policies and procedures.
• Assists with or conducts pre‑shift meetings with scheduled staff to communicate menus, resident needs, service expectations, and other pertinent information.

Qualifications

• Must be able to read, write, understand, and follow written and verbal instructions.
• Previous food service, dining services, hospitality, or related experience preferred.
• Previous supervisory or lead experience preferred.
• Must demonstrate knowledge of food safety, sanitation, meal service, and proper food handling practices.
• Must possess a current Food Handler Certification or obtain certification within the timeframe required by the community and applicable regulations.
• Must possess the ability to organize work, provide directions to staff, and respond appropriately to changing operational needs.
• Must be able to work a flexible schedule, including weekends, holidays, and varying shifts as required by departmental operations.