BSW Student Services Manager

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 65,000 - 69,000; Full time

Job summary

University of North Carolina at Chapel Hill is seeking a BSW Student Services Manager to coordinate admissions, recruitment, and student data for the Bachelor of Social Work program. The role supports the undergraduate lifecycle from application to graduation and reports to the Associate Dean for Undergraduate Education of the UNC School of Social Work.

Responsibilities include developing dashboards and reports, collaborating with leadership and partners, and ensuring compliance with

Qualifications

• Bachelor's degree or equivalent combination of training and experience.
• Strong organizational, analytical, and communication skills required.
• Experience coordinating student services in higher education is preferred.

Responsibilities

• Coordinate BSW admissions administration and recruitment activities.
• Manage student data systems and reporting for the program.
• Develop reports and dashboards to support accreditation and planning.
• Collaborate with BSW leadership, faculty and University partners to deliver student services.
• Support the undergraduate student lifecycle from application to graduation.

Skills

Organizational skills

Analytical skills

Communication skills

Education

Bachelor's degree or equivalent

Tools

Student data systems

Dashboards & reporting tools

Job description

University of North Carolina at Chapel Hill is hiring a BSW Student Services Manager. This role coordinates student services for the Bachelor of Social Work program, managing admissions, recruitment, student data, and reporting while supporting the undergraduate student lifecycle from application to graduation.

Highlights

• Manage BSW admissions administration, recruitment activities, and student data systems.
• Analyze student lifecycle data to identify trends and inform program planning and assessment.
• Collaborate with BSW leadership, faculty, staff, and University partners to deliver coordinated student services.
• Develop and maintain reports and dashboards to support decision-making and accreditation efforts.
• Demonstrate experience coordinating student services in higher education, including enrollment management and student support.
• Strong organizational, analytical, and communication skills required.
• Bachelor's degree or an equivalent combination of training and experience from accredited institutions.
• Salary range between $64,540 and $68,990, full-time permanent position.
• Reports to the Associate Dean for Undergraduate Education of the UNC School of Social Work.
• Position designated as a Campus Security Authority under the Clery Act with related reporting responsibilities.