BSC Program Coordinator

UPMC; Pennsylvania; On-site; USD 52,000 - 62,000; Full time

Job summary

NLP serves 479 households in Allegheny County, aiming to help clients achieve housing stability and exit the homeless system through coordinated support. You will support BSC and NLP program supervisors, oversee rent and utilities payments per HUD regulations, monitor grant capacity, and supervise Data Coordinators and Housing Specialists.

The role requires knowledge of HUD and BSC policies, contributes to weekly team meetings, and ensures timely, accurate record-keeping for audits and program

Responsibilities

• Supports actions of BSC supervisors and NLP Program Supervisors to assist with team readiness for quality audits.
• Oversee rent and utilities payments for participants and landlords per HUD regulations.
• Monitors grant capacity and census ongoing.
• Supervise a team of Data Coordinators and Housing Specialists.
• Requires awareness of Blended Service Coordination state and county regulations, bulletins, and HUD regulations.
• Manages and monitors outcomes relative to HUD benchmarks.
• Identifies clinical and non-clinical needs and takes corrective actions.
• Completes assigned tasks efficiently, articulately, and timely.
• Requires awareness of HUD and BSC policies and procedures.
• Supports team supervisors to foster a positive, innovative environment in weekly meetings.
• Performs other responsibilities as identified by the NLP Director.
• Reviews staff and leadership use of the medical record system to maintain records and ensure audit-ready quality.
• Demonstrates a system perspective in managing day-to-day NLP program activities.

Job description

NLP serves 479 households in Allegheny County with a goal of supporting them in achieving housing stability. We are a multidisciplinary team that supports individuals in exiting the homeless system and stabilizing life domains while working toward greater housing independence.

Responsibilities:

• Supports actions of all BSC supervisors and NLP Program Supervisors ongoing to assist with their teams’ preparedness for a quality or regulatory audit.
• Oversee the payments of rents and utilities of participants and landlords in accordance with HUD regulations
• Monitors the capacity and census of grants ongoing
• Supervise a team of Data Coordinators and Housing Specialists
• Position requires an awareness of Blended Service Coordination State and County Regulations and subsequent bulletins as well as HUD regulations
• Responsible for management and monitoring of outcomes as it relates to HUD benchmarks
• Identifies both clinical and non-clinical needs or problems and takes necessary action to correct same.
• Demonstrates efficient, articulate and timely completion of assigned tasks.
• Position requires awareness of all policies and procedural guidelines related to HUD and BSC
• Position requires support to team Supervisors to create a positive environment in weekly team meetings that fosters excellence and innovation.
• Completes other job responsibilities as identified by NLP Director
• Reviews successes and challenges related to staff and leadership use of medical record system to maintain records appropriately and to ensure that the quality of the work is reflected in a way that will meet regulatory and quality standards during audits.
• Demonstrates a system perspective in managing day-to-day activities of the NLP program