Brutto Americano Food Runner / Server Assist

The Barnett; United States; On-site; USD 18,000 - 29,000; Full time

Job summary

The Food Runner position at HRI Hospitality supports servers by delivering beverages and meals to guests, coordinating with servers, and assisting with post-service cleanup to reset tables for the next party. The role requires clear English communication, strong time management, and a hospitality-minded approach to ensure an unforgettable guest experience.

Located at Brutto Americano in The Barnett Hotel's Warehouse District, this role emphasizes teamwork, knowledge of the menu, and a flexible

Qualifications

• Ability to communicate clearly in English with guests, management, and coworkers.
• Strong time management to prioritize tasks during service.
• Excellent guest service and hospitality mindset.
• Ability to multitask and assist servers efficiently.
• Team player with a flexible schedule, including weekends and holidays.
• Good attention to detail in order accuracy and organization.
• Knowledge of HRI Culture & initiatives is a plus.

Responsibilities

• Carry beverages and meals to designated tables as directed by servers.
• Communicate needs to servers to ensure timely service.
• Assist with expediting and ticket completion.
• Maintain knowledge of menu and daily specials.
• Keep utensils, condiments, and station supplies stocked.
• Support with side-work and post-shift cleanup.
• Maintain awareness of table progress and coordinate with servers.

Skills

English communication

Time management

Guest service

Multi-tasking

Teamwork

Flexibility

Attention to detail

Job description

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Brutto Americano is an upscale Italian restaurant with a New Orleans Flair located in the Warehouse District in The Barnett Hotel. Chef Brian Burns and restaurateur Reno De Ranieri, the duo behind Costera and Osteria Lupo debuting their latest culinary venture. We are seeking thoughtful team-players to join our team.

SUMMARY

The Food Runner is responsible for supporting servers in carrying beverages and meal items to designated tables. Duties include communicating with Servers to determine their needs, carrying food items from the expediting counter to the right table and helping with cleanup duties after the conclusion of service to turn the table for the next guest and to assist with closing responsibilities.

CORE FOCUS & ESSENTIAL RESPONSIBILITIES

• 1. Bring dishes to appropriate guests
• 2. Ensure guests have appropriate utensils for each dish.
• 3. Maintain par levels of utensils and condiments.
• 4. Maintain current and accurate knowledge of the menu.
• 5. Assist expo in managing completion of tickets.
• 6. Maintain constant knowledge of each table’s progress in the sequence of service. Remain in constant communication with servers; know each server’s assigned section.
• 7. Perform side-work as needed.

ESSENTIAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1. Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
• 2. Prioritize and organize work assignments, have timely follow up and execution.
• 3. Have superb time management skills.
• 4. Maintain complete knowledge of all hotel services/features and hours of operation.
• 5. Other language, mathematical, and reasoning abilities as outlined below.
• 6. Ability to comply with physical demands as outlined below.
• 7. Knowledge and understanding of HRI Culture & initiatives.
• 8. Must be able to maintain a flexible work schedule.
• 9. Must be available weekends and holidays Candidate must meet the following cognitive abilities:

Candidate must meet the following cognitive abilities:

• 1. Ability to understand guests’ service needs & requests.
• 2. Ability to acknowledge guests’ requests in a polite manner.
• 3. Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
• 4. Ability to apply logical thinking and understanding to carry out written and oral instructions.
• 5. Ability to address and solve problems involving guest and operational issues.

PHYSICAL DEMANDS / WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The typical environment is an office atmosphere with ambient room temperatures, ambient lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1. Sit, walk, and stand continuously.
• 2. Lift / carry 25lbs (frequently) and 50lbs (occasionally)
• 3. Bend, squat, crawl, and reach above shoulder level.
• 4. Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation.
• 5. May be exposed to extreme temperatures, dust, dampness, height, and moving machinery

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.