Brunch Server - Rooftop at the Envio

Colwen Management Inc; Portsmouth, Northern (NH, KY); On-site; USD 20,664,000 - 34,440,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401K Plan – Traditional & Roth Options

Hotel Discount Travel Program

Exclusive Associate Discounts

Training and Development Programs

Paid Time Off Programs

Job summary

AC Hotel by Marriott Downtown/Waterfront in Portsmouth, NH is seeking experienced and friendly Brunch Servers to join our team. You will be the face of our restaurant, providing memorable experiences for our guests.

General responsibilities include greeting guests, taking and delivering orders, answering questions about the menu, keeping areas clean, and ensuring items meet guests’ satisfaction. Candidates should have strong customer service skills and be 18+ with a HS diploma preferred.

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to operate point-of-sale system.
• Must be at least 18 years of age and HS diploma preferred.

Responsibilities

• Greet guests with a friendly welcome and assist with menu questions.
• Take and deliver food and beverage orders, ensure items meet guest satisfaction.
• Maintain cleanliness and adhere to brand standards and safety policies.

Skills

Interpersonal skills

Customer service

Teamwork

Time management

Problem solving

Hygiene

Education

High School Diploma or equivalent

Tools

POS system

Job description

AC Hotel by Marriott Downtown/Waterfront
299 Vaughn Street
Portsmouth, NH 03801, USA

Description

The Rooftop at the Envio at the AC Hotel Portsmouth, a Colwen Hotels Property, is seeking experienced and friendly Brunch Servers to join our team. You will be the face of our restaurant, providing memorable experiences for our guests. In this role you will need to be quick on your feet, have a positive upbeat attitude, and enjoy talking to people. If this sounds like you, we would like to meet you!

General Responsibilities:

• Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible)
• Take orders from guests and deliver to appropriate person to execute
• Answer questions regarding the menu
• Maintain knowledge of all menu items and composition
• Take food and beverage orders and deliver to the kitchen
• Delivers food, beverages, condiments and other requested items
• Ensure that food is prepared correctly and to the guest’s satisfaction; return incorrect or improperly cooked items to the kitchen
• Collect plates and clear table as guests finish their meal
• Adhere to all applicable Colwen and brand standards for food and beverage service and compliance with state liquor policies
• Clean designated areas in accordance with defined procedures
• Ensure sideboards are adequately stocked
• Set tables to standards, and that all items are clean and in good repair
• Prepare guest checks and collect payment
• Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
• Perform other related duties as assigned, you may required to perform a variety or duties in multiple departments during a shift

Requirements:

• Excellent interpersonal and customer service skills, ability to solve problems
• Ability to operate point-of-sale system
• Ability to work quickly and efficiently
• Organizational and time management skills
• Ability to work with a team
• Ability to maintain personal hygiene
• Must be at least 18 years of age
• High School Diploma or equivalent preferred
• Previous experience as a server preferred
• Ability to work 7-day rotational schedule, including nights, weekends and holidays

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.