Brunch Server: Guest-First Service & Growth

Olympia Hospitality; Gorham (NH); On-site; USD 17,908 - 30,307; Full time

Benefits offered by this job

Health insurance

401K with discretionary yearly match

Paid time off

Paid holidays

Earned wage access

Employee Assistance Program (EAP)

Hotel travel discounts

Job summary

Olympia Hospitality in Gorham, NH is seeking a Restaurant Server to provide warm, efficient service and ensure guests enjoy a memorable dining experience. You will greet guests, take orders, and coordinate with the kitchen to deliver meals with accuracy.

The role emphasizes teamwork, attentiveness, and a commitment to hospitality in a values-driven, family-friendly environment that supports your health, time off, and career growth.

Qualifications

• Experience as a Server preferred; must be of legal age if serving alcohol.
• Excellent guest interaction and attention to detail.

Responsibilities

• Greet guests warmly upon arrival, escort them to their tables, and present menus, specials, and promotions in a friendly and professional manner.
• Assist guests with menu selections, provide recommendations, and answer questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and enter them into the POS (point-of-sale) system promptly, ensuring special requests and modifications are communicated clearly to the kitchen.
• Serve food and beverages to guests efficiently and accurately, ensuring proper portioning, presentation, and temperature of items.
• Monitor tableware, glassware, and utensils for cleanliness and hygiene, and replace or replenish items as needed to maintain a neat dining environment.
• Anticipate guests' needs throughout their meal and provide proactive assistance and refills to enhance their dining experience.
• Collaborate with kitchen and bar staff to coordinate the timing of food and beverage service, ensuring that orders are prepared and delivered to guests in a timely manner.
• Communicate any special requests, dietary restrictions, or allergies to the kitchen and ensure that meals are prepared accordingly to meet guests' preferences and requirements.
• Relay guest feedback, comments, and concerns to the management team to ensure prompt resolution and guest satisfaction.
• Process guest payments accurately, handle cash and credit card transactions securely, and present bills and receipts promptly at the end of each meal.

Skills

Customer service

Communication

Tools

POS system

Job description

Olympia Hospitality in Gorham, NH is seeking a Restaurant Server to provide warm, efficient service and ensure guests enjoy a memorable dining experience. You will greet guests, take orders, and coordinate with the kitchen to deliver meals with accuracy.

The role emphasizes teamwork, attentiveness, and a commitment to hospitality in a values-driven, family-friendly environment that supports your health, time off, and career growth.