Brooklyn On-site Operations Leader | Growth & People Leadership

Empregara; New York (NY); On-site; USD 100,000 - 120,000; Full time

Job summary

Empregara is seeking an experienced Operations Manager to lead our Brooklyn headquarters' daily activities for residential and commercial cleaning franchises. This hands-on role requires guiding teams, optimizing processes, and ensuring exceptional client service.

Based in Brooklyn, NY, the position is in-person five days a week. The ideal candidate will have a track record of improving performance, strong leadership, and the ability to coach staff while managing client relationships and growth

Qualifications

• 5+ years of operations management experience.
• 3+ years of sales experience.
• Strong leadership & people-management skills.
• Experience managing and coaching teams.
• Service-based business experience preferred.

Responsibilities

• Oversee daily operations.
• Manage and coach teams.
• Improve performance across functions.
• Resolve client issues and maintain service levels.
• Drive continued growth of the business.

Skills

Operations management

Sales experience

Leadership

People management

Team coaching

Job description

Empregara is seeking an experienced Operations Manager to lead our Brooklyn headquarters' daily activities for residential and commercial cleaning franchises. This hands-on role requires guiding teams, optimizing processes, and ensuring exceptional client service.

Based in Brooklyn, NY, the position is in-person five days a week. The ideal candidate will have a track record of improving performance, strong leadership, and the ability to coach staff while managing client relationships and growth