Bronson First RN - Capacity Command Center - Full-time 12N

Bronson Healthcare; Portage (MI); On-site; USD 75,000 - 105,000; Full time

Job summary

Bronson First RN in the Capacity Command Center is a registered nurse who coordinates patient admissions and transfers across Bronson Hospital facilities, ensuring optimal bed placement and timely patient movement.

This role requires a Bachelor’s in Nursing and Michigan license, with 3–5 years of hospital experience; ED triage or supervisory experience is recommended. The position uses Epic dashboards to address occupancy and discharges 24/7.

Qualifications

• Bachelor’s degree in Nursing; MI license active.
• 3–5 years of hospital experience desired.
• Emergency Department triage, bed placement, or house supervisory experience recommended.

Responsibilities

• Fluent in MS Word, Excel, database management and PowerPoint within 1 year.
• Coordinate placement of admissions and transfers across Bronson facilities.
• Monitor and manage capacity in real-time and prospectively 24/7.
• Collaborate with physicians and operational leaders to maximize bed utilization.
• Coordinate bed requests and patient movement using Epic dashboards.

Skills

Nursing

Capacity management

Bed placement

ED triage

Education

Bachelor's degree in Nursing

Tools

EPIC

Excel

MS Word

PowerPoint

Job description

Location: Portage-6901 Portage Rd. – Business Office Building

Bronson First RN – Capacity Command Center

Using clinical knowledge and experience, the Bronson First RN manages and coordinates the placement of all patient admissions and transfers from every point of entry within the organization during an assigned shift. Responsible for monitoring, coordinating and managing capacity both currently and prospectively in all Bronson Hospital facilities 24 hours per day/7 days per week.

Education & Experience

Bachelor’s degree in Nursing with 3-5 years of clinical hospital experience with progressively more responsibilities desired. Emergency Department triage, Bed Placement and/or House Supervisory experience recommended. Active nursing license in the State of Michigan required.

Additional Responsibilities & Duties

Fluent in Microsoft Word, Excel, data base management and PowerPoint within 1 year. Basic knowledge of electronic medical record systems, (i.e.: EPIC). Work produces very high levels of mental/visual fatigue between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. Must possess excellent interpersonal, critical thinking, effective problem solving and prioritization skills, and the ability to process information in a confidential manner. Must be able to work as a team and communicate clearly and effectively with patients, providers and other staff. Has the ability to maintain patient confidentiality, work independently and think as well as function as an integral team member with other healthcare professionals. Apply nursing knowledge derived from education and experience as the foundation for clinical triage communications and patient placement decisions. Must demonstrate excellent customer service skills at all times and significant tact in handling sensitive matters. Collaborates with physicians and operational leaders to maximize the day-to-day use of beds and facilitate patient movement. Using electronic tools and dashboards, coordinates placement of admissions, regional and direct admissions, taking into account the clinical needs of the patients and competencies of the patient care delivery area as well as hospital bed availability. Serves as communicator with physician offices and the region related to bed placement. Coordinates activities with outside health care organizations or their representatives, including communications about changes in hospital bed availability. Monitors Epic Dashboards in real-time to expedite and prioritize challenges with high occupancy, over-utilization of resources and administrative issues to remove barriers to discharge and address delays in care. Increases effective bed capacity by identifying barriers in bed assignment processes and collaborates with house manager and clinical management in the resolution of these issues. Uses advanced clinical knowledge to direct proper patient placement and utilization of beds in accordance with established standards and policies, ensuring each patient is receiving the proper level of care as per condition. Regularly reviews census and acuity information to anticipate potential problems/trends and to prevent the disruption of services. Reviews schedules for scheduled Surgeries, Interventional Radiology, Cardiac Cath Lab and same day surgery patients for their potential admission to ensure placement of patients, post‑op / post‑procedure, to appropriate levels of care in a timely manner. Works closely with these departments and knows how to prioritize bed placement using sound clinical judgement. Collaborates and communicates with the local house managers, unit coordinators, charge nurses, case managers, procedural units and other core clinical service departments to manage bed requests with a plan and goal of timely patient movement. Able to identify patterns requiring proactive strategies to assure patient progression. Works with House Managers and Staffing to ensure needed beds are staffed accordingly. Identifies clinical priorities in relation to the bed assignment process in collaboration with Physicians, ED, OR and PACU staff. Provides hospital wide communication regarding level of occupancy. Coordinates and actively participates in daily capacity huddles. Maintains knowledge of all discharges occurring throughout the hospital to accurately obtain census data in concert with Case Management. Able to assist with all incidents in the hospital from a capacity management standpoint. Keeps accurate records and provides analysis and assessment of more complex problems that need immediate attention from manager or administrator on call. Participates in the development and implementation of short and long-term goals for role.

Shift & Work Hours

Type: Full time

Scheduled Weekly Hours: 36

Cost Center: 1515 Capacity Management (BHG)

Bronson Healthcare is a community‑owned, not‑for‑profit health system that has been serving southwest Michigan since 1900. Today, with a workforce of 9,000 people and 1,500 medical staff members, it is the area’s largest employer and leading healthcare system. Bronson provides care in virtually every specialty and offers a full range of services from primary care to critical care at more than 100 locations. Bronson’s exceptionally high quality standards enable us to do what’s right for our patients and their families. We are empowered as individuals and as teams, to apply our skills and experience so that every patient receives safe, timely and effective treatment. Our state‑of‑the‑art, technology and evidence‑based processes give us the tools we need to deliver the right care, at the right time. By putting each patient and their family at the center of our work, we demonstrate the dignity and respect we have for each individual we serve. This unwavering commitment to serving others combined with our unique healing environment helps make the patient experience here an exceptional one. The excellence and Positivity of our employees and medical staff has contributed to Bronson Healthcare being ranked by Forbes as one of America’s Best‑In‑State Employers (2022‑23), by Newsweek as one of America’s Greatest Workplaces for Women (2023) and by the National Association for Business Resources as one of the 2023 Top 101 Best and Brightest Companies to Work For.