Brokerage Contracts Coordinator

Covenant Transport, Inc.; Chattanooga (TN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

Telemedicine

Disability insurance

Life Insurance

Paid Time Off

Job summary

Covenant Transport, Inc. is seeking a detail-oriented Government Contracts Assistant to support bid development, documentation, and compliance across departments in Chattanooga, TN.

You will gather materials, conduct agency research, and help ensure timely submissions while coordinating with operations, accounting, and legal teams. The role emphasizes organized record-keeping, communication, and accurate tracking of deadlines, with opportunities to contribute to process improvements and audit

Qualifications

• High school diploma or equivalent required.
• Higher education preferred.
• Experience supporting contracts, proposals, procurement, or government-related work is a plus.
• Experience in an administrative, coordinator, or project support role preferred.

Responsibilities

• Assist with preparation, assembly, and submission of government bids and proposals.
• Gather documentation, pricing inputs, certifications, and compliance materials.
• Research government agencies and competitors to support bid strategy.
• Maintain contract files, compliance records, and vendor registration.
• Monitor shipments for detention exposure and coordinate with operations.
• Coordinate with operations, accounting, legal, and leadership teams.
• Track bid calendars, deadlines, and follow-up actions.
• Submit detention requests within required timeframes.
• Negotiate detention approvals and resolve disputes.
• Track approvals and gather documentation to overturn denials.
• Coordinate with accounting to ensure correct invoicing.
• Support audits and customer inquiries with documentation and summaries.
• Provide general administrative support to Government Contracts team.

Skills

Detail oriented

Organizational skills

Communication skills

Cross-functional collaboration

Confidentiality handling

MS Office

Education

High school diploma or equivalent

Higher education preferred

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Responsibilities

• Assist with the preparation, assembly, and submission of government bids and proposals in accordance with agency requirements and deadlines.
• Gather required documentation, pricing inputs, certifications, and compliance materials to support bid responses.
• Conduct research on government agencies, contract opportunities, and competitors to support bid strategy and proposal development.
• Maintain and organize contract files, compliance records, and vendor registration documentation.
• Monitor and track all active shipments for potential detention exposure; flag high-risk loads early and coordinate with operations as needed.
• Coordinate internally with operations, accounting, legal, and leadership teams to support bid development and approvals.
• Track bid calendars, submission deadlines, and required follow-up actions to ensure timely and accurate submissions.
• Submit detention requests to customers and brokers within required timeframes, adhering to customer-specific processes and documentation requirements.
• Negotiate detention approvals and resolve disputes related to detention/accessorial charges; communicate professionally and persistently to drive fair outcomes.
• Track approvals, denials, partial approvals, and dispute statuses; gather additional supporting documentation to overturn denials when appropriate.
• Coordinate with accounting/billing teams to ensure approved detention/accessorial charges are invoiced correctly, coded appropriately, and billed to the correct party.
• Support internal audits and customer inquiries by producing documentation and clear claim summaries.
• Provide general administrative and project support to the Government Contracts team, including document management and reporting.
• Generate detention recovery reports and provide regular updates to leadership on captured and lost revenue, key drivers of denials, and top detention locations.
• Assist with process improvements related to bid tracking, documentation, and compliance organization.

Knowledge, Skills, and Abilities

• Strong attention to detail with the ability to manage multiple deadlines simultaneously.
• Excellent organizational and time-management skills.
• Clear written and verbal communication skills.
• Ability to work collaboratively across departments.
• Comfortable handling confidential and compliance-related information.
• Proficient in Microsoft Office (Excel, Word, Outlook).

Education & Experience

High school diploma or equivalent required.

Higher education preferred.

Prior experience supporting contracts, proposals, procurement, or government-related work is a plus.

Experience in an administrative, coordinator, or project support role preferred.

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

• Expected Pay Range: $16.41-$18.05
• Full Pay Range: $16.41-$24.24
• Pay Grade: 4401(k)
• Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.
• Robust Health & Wellness Benefits
• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance
• Time to Recharge
• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer
• Culture-Driven Perks
• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life's challenges.
• Pet Insurance: To protect your furry family members