Broker Specialist

Maersk; Charlotte (NC); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk Logistics & Services USA, Inc. is hiring for a freight broker in Charlotte, NC. This direct-hire, 100% office-based role offers a structured training program and a fast-paced environment focused on moving freight end-to-end.

Typical duties include building carrier relations, tracking shipments, resolving issues, daily client and vendor communication, and managing multi-million revenue. Starting pay is $55,000 annually with incentives; benefits include medical, dental, vision, 401k, and

Qualifications

• Proven written and verbal communication skills.
• Knowledge of TL transportation terms.
• Verifiable customer service experience with vendors and customers.
• Computer experience: Word and Excel; ability to learn proprietary software.
• Must multitask in a fast-paced environment and stay detail-oriented.

Responsibilities

• Develop and maintain carrier relations and act as liaison for TL sales manager.
• Research and resolve freight and billing issues related to shipments.
• Daily communication with customers and vendors.
• Track and trace shipments daily.
• Schedule pick-up and delivery appointments.
• Manage revenue responsibilities (approx. 3–5 million dollars in annual revenue).
• No prior industry experience required.

Skills

Communication skills

TL transportation terms

Customer service

Microsoft Office Suite

Proprietary software navigation

Multitasking

Detail-oriented

Driven to succeed

Tools

Microsoft Office Suite

Proprietary software

Job description

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Logistics & Services USA, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing, and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Set schedule Monday-Friday 7 AM to 4 PM or 8 AM - 5 PM

Direct-hire position!

100% office-based

Summary

This is a high-paced career opportunity that requires a high-level commitment to detail and customer service. Being Maersk, we have freight that needs to move to the final-mile destination, so with that, we are looking for candidates to come through a robust training program that will give you the skill set, tools, and knowledge on how to be a freight broker in Supply Chain Management.

• Develop and maintain Carrier relations, and act as liaison for TL sales manager
• Research and resolve issues regarding freight and billing issues related to shipments
• Daily communication with customers and vendors
• Track & trace shipments daily
• Schedule pick-up &delivery appointments
• Manage 3 to 5 million dollars in revenue per year
• No Industry experience required

Requirements

No experience is necessary. We are going to provide the training needed to be a successful freight broker. We are looking for motivated people seeking a career in Supply Chain Management who can adapt to changes, be a team player, learn quickly, and be an instant contributor to the success of the company and client. Computer skills and communication skills are the driving factors for the job requirements.

• Proven communication skills are a must (written and verbal)
• Knowledge of TL transportation terms
• Verifiable customer service experience, and the ability to communicate professionally with customers and vendors
• Computer experience: Microsoft Office Suite (Word, Excel), ability to learn proprietary software & navigate multiple programs
• Must be able to multitask and function in a fast-paced environment
• Highly motivated
• Detail-oriented
• Driven to succeed

Company Benefits:

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range:

$55,000.00 annual + incentive!

*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

#INDEED

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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