Broker Relationship Manager

Humana Inc; Colorado; Remote; USD 70,000 - 96,000; Full time

Job summary

Join Humana as a Broker Relationship Manager to drive sales growth and operational excellence for the Medicare population. In this role, you will manage resources, develop sales strategies, and ensure a cohesive experience for Agents while enjoying competitive pay and robust benefits.

Benefits

Health benefits effective day 1

Paid time off and holidays

401(k) retirement savings plan with employer match

Tuition assistance

Qualifications

• 2+ years of sales experience in the Medicare industry.
• Active Health Insurance license requirement.
• Bilingual ability in English and Spanish preferred.

Responsibilities

• Manage resources to achieve sales growth and operational goals.
• Coordinate engagement and strategy with Directors and executives.
• Support field sales resources and ensure consistent Agent experience.

Skills

Public speaking

CRM tools

Sales strategy

Proficiency in Microsoft Office

Education

Associate or Bachelor's degree

Job description

Become a part of our caring community and help us put health first

Are you passionate about contributing to the well-being of the Medicare population? Would you like to play an integral and strategic part in the overall success of a team? If so, join Humana's Broker Relationship Manager team. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

The Broker Relationship Manager (BRM) is responsible for managing all available resources to help achieve sales growth, improve results and operational goals within the assigned market while also helping to coordinate on a national level. You will maintain and support all external field sales resources within the market (individual Agents, Agencies, and Partners). In this role, you will also develop external market engagement and sales strategy in coordination with the Director, local markets, tele-sales executives and account executives, including all sales support. You will also work closely with other BRM’s to support national and regional Partners to ensure there is a consistent Agent experience in all markets.

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities

Use your skills to make an impact

Required Qualifications

• 2+ years of sales experience in the Medicare industry
• Active Health Insurance license within the stated region (OR the ability and willingness to obtain within 90 days)
• Prior experience with public speaking and presentations
• Prior experience using CRM tools, Sales/Marketing Resources, Microsoft Office with proficiency in TEAMS, Excel, and PowerPoint
• This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
• Must reside or be willing to relocate to the region (Colorado Springs/Denver)

Preferred Qualifications

• Bilingual with the ability to speak, read and write inbothEnglish and Spanish withoutlimitationsor assistance
• Associate or Bachelor's degree
• Prior Salesleadershipexperience leading and training a team of sales associates, utilize technology tools and build relationships with communities and medical providers.

Additional Information

This role is considered "remote/work at home", however, you must live within the region (Colorado Springs/Denver area) to be considered for this opportunity and be willing to travel up to 25% within the region.

• Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Virtual Pre-Screen

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from [e-mail] with instructions on how to add the information into your official application on Humana’s secure website.

Additional Information

Work-At-Home Requirements

At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$70,000 - $95,500 per yearThis job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 06-21-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.