Broker Onboarding & Integration Lead

Monograph; Denver (CO); Hybrid; USD 32,373 - 36,423; Full time

Benefits offered by this job

Competitive base pay

Equity (RSUs)

Health insurance

Job summary

Monograph is seeking a Broker Integration Advocate to enhance the onboarding journey for small business owners. You will guide clients through integrating their benefits and ensure a smooth experience.

With a focus on customer service, you'll leverage AI tools and project management skills. The ideal candidate has 3+ years of experience, excellent communication skills, and a data-driven mindset.

This role in Denver offers competitive pay ranging from $23.50/hr to $26.44/hr.

Qualifications

• Minimum 3+ years of professional work experience.
• Experience within healthcare, insurance brokerage, or a fast-paced startup.
• Strong background in managing high-volume business under deadlines.

Responsibilities

• Drive consultative outreach to keep customer onboarding on track.
• Be a real partner to your customers.
• Own the entire onboarding journey.

Skills

Customer service

Project management

Communication

Data analysis

Tools

AI tools

Job description

Monograph is seeking a Broker Integration Advocate to enhance the onboarding journey for small business owners. You will guide clients through integrating their benefits and ensure a smooth experience.

With a focus on customer service, you'll leverage AI tools and project management skills. The ideal candidate has 3+ years of experience, excellent communication skills, and a data-driven mindset.

This role in Denver offers competitive pay ranging from $23.50/hr to $26.44/hr.