Broker Coordinator

Logistec; Town of Florida (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation

Benefits and 401K

Career growth opportunities

Job summary

Logistec is seeking a Broker Coordinator at Port Manatee to connect customers with transportation solutions and coordinate shipments from pickup to delivery. The role focuses on delivering exceptional service to customers and carrier partners in a fast-paced environment.

The position requires strong communication, negotiation, and problem-solving skills, plus experience with TMS and freight operations. Occasional after-hours work may be required in this office-based role at Port Manatee.

Qualifications

• High School Diploma or related field preferred.
• 2+ years in freight brokerage, transportation, logistics, or supply chain operations.
• Experience with truckload carriers and TMS preferred.
• Knowledge of DOT/FMCSA regulations preferred.

Responsibilities

• Coordinate the daily execution of truckload shipments from pickup through final delivery.
• Build and maintain strong relationships with customers and carrier partners.
• Communicate proactively with customers, carriers, and internal stakeholders.
• Source carrier capacity and assist with negotiating competitive rates.
• Schedule pickups and deliveries with accurate shipment details.
• Verify that shipping documents and records are complete and timely.
• Monitor shipments in real time to resolve issues and ensure on-time performance.
• Maintain shipment data in TMS and other company systems.
• Prepare reports and maintain KPI metrics related to carrier performance.
• Collaborate with sales, operations, and customer service teams.
• Ensure DOT/FMCSA compliance and company policies.
• Participate in after-hours/on-call support as needed.
• Promote safety, excellence, and continuous improvement.
• Perform additional duties as assigned.

Skills

Communication

Negotiation

Problem solving

Time management

Customer service

Attention to detail

Self-motivation

Teamwork

MS Office

TWIC

TMS

Education

High School Diploma

Tools

TMS

Excel

Job description

Overview

Are you a detail-oriented logistics professional who thrives in a fast-paced environment and enjoys building strong relationships? At Logistec, we are looking for a Broker Coordinator who will play a key role in connecting customers with reliable transportation solutions while driving operational excellence. This is an opportunity to be part of a collaborative team where your ability to coordinate, problem-solve, and deliver exceptional service will directly contribute to the success of our customers and transportation partners. This position is located at Port of Manatee and it is not remote.

Take this opportunity and come do great things with us!

What do you gain from being part of LOGISTEC ?

• Competitive compensation;
• Benefits and 401K;
• Opportunities for career growth and development.

Responsibilities

What your day looks like as a Broker Coordinator

• Coordinate the daily execution of truckload brokerage shipments from pickup through final delivery.
• Build and maintain strong relationships with customers and carrier partners while providing exceptional customer service.
• Communicate proactively with customers, carriers, and internal stakeholders regarding shipment status, delays, and service updates.
• Source carrier capacity and assist with negotiating competitive rates to maximize service and profitability.
• Schedule pickups and deliveries while ensuring all shipment details are accurate and communicated effectively.
• Verify that all shipping documentation, contracts, and transportation records are complete, accurate, and processed in a timely manner.
• Monitor shipments in real time to proactively resolve service issues and ensure on-time performance.
• Maintain accurate shipment records and transportation data within the Transportation Management System (TMS) and other company systems.
• Prepare reports and maintain key performance metrics related to carrier performance, service levels, and operational efficiency.
• Collaborate with sales, operations, and customer service teams to deliver seamless logistics solutions.
• Ensure compliance with Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), and company policies and procedures.
• Participate in after-hours, weekend, or on-call support as business needs require.
• Promote a culture of safety, operational excellence, and continuous improvement.
• Perform additional duties as assigned.

Qualifications

To succeed as Broker coordinator you must have:

• Must have High School Diploma, Supply Chain, Logistics, or a related field, or an equivalent combination of education and experience preferred.
• Minimum of two (2) years of experience in freight brokerage, transportation, logistics, or supply chain operations.
• Experience working with truckload carriers and transportation management systems (TMS) is preferred.
• Knowledge of freight brokerage operations, carrier management, and transportation regulations.
• Familiarity with DOT and FMCSA regulations is preferred.

• Excellent communication and relationship-building skills.
• Strong negotiation and problem-solving abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Highly organized with exceptional attention to detail.
• Strong customer service mindset with the ability to build long-term partnerships.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and transportation software.
• Ability to analyze operational data and make informed decisions.
• Self-motivated with the ability to work independently and as part of a collaborative team.
• Must successfully complete company logistics onboarding and required training within six months of hire.
• Must be able to obtain a TWIC card

Work Environment

This position is primarily office-based at Port Manatee and requires frequent interaction with internal teams, customers, and carrier partners. The role may require occasional extended hours, evenings, or weekends to support customer and operational needs as business needs require.

At LOGISTEC, we want to be a global multi-purpose terminal operator and logistics service provider, driving solid results through safety, collaboration and excellence.

We pride ourselves on building and sharing our expertise in order to contribute to the success of our customers and our communities. Our people are dedicated to finding solutions that support reliable supply chains and protect our environment and our water resources.

Diversity helps us grow, while inclusion and accessibility move us forward. When everyone is included, without exception, we can achieve great things together. This is why we continue to strengthen our commitment to pay equity, inclusive hiring and development, and creating environments that are accessible to all.

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