Broadcast Reliability Engineer: Live On-Air & Cloud Ops

NBCUniversal; Centennial (CO); Hybrid; USD 105,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Hybrid schedule

Job summary

NBCUniversal is seeking a Staff Broadcast Reliability Engineer to join the Video Streaming Engineering team in Centennial, CO. The role maintains on-air systems across on-prem and cloud platforms and requires rotating 24/7 on-call support.

Ideal candidates will have extensive experience with encoders/decoders, cloud workflows, Linux, and IP video distribution, and will collaborate across engineering, operations, and vendors to ensure high-SLA services.

Qualifications

• BS in Engineering, Computer Science, Information Technology, or equivalent professional experience.
• 8+ years in live on-air broadcast or high-availability production environments with ownership of production systems and incident response.
• Ability to analyze, troubleshoot, and resolve issues across cloud, software, network, hardware, and broadcast automation systems.
• Strong understanding of live on-air reliability, operational urgency, and change management.

Responsibilities

• Support and maintain high-availability broadcast automation, media, streaming, content management, content delivery, and digital platform workloads in AWS.
• Lead response and troubleshooting for on-air service issues across software, cloud, hardware, and broadcast automation systems.
• Collaborate with Networking, Cloud, Software, Media, Operations, and vendors to resolve complex problems.
• Create reusable infrastructure and configuration patterns for consistent deployment.
• Perform performance analysis and preventive maintenance for reliability improvements.
• Implement software upgrades and infrastructure expansion in coordination with teams and vendors.
• Develop and maintain runbooks, procedural docs, and change procedures.
• Mentor team members and share subject matter expertise.
• Communicate technical processes and requirements across NBCUniversal sites and teams.
• Participate in on-call rotation to support critical on-air systems.

Skills

Broadcast reliability

AWS cloud

Linux administration

Networking

IP video distribution

Encoders/decoders

SCTE-35/104

SRT/Zixi

Education

BS in Engineering/CS/IT

Tools

Grass Valley Morpheus

Evertz VistaLink

DVS

Amagi Cloudport

Grafana/Prometheus

Job description

NBCUniversal is seeking a Staff Broadcast Reliability Engineer to join the Video Streaming Engineering team in Centennial, CO. The role maintains on-air systems across on-prem and cloud platforms and requires rotating 24/7 on-call support.

Ideal candidates will have extensive experience with encoders/decoders, cloud workflows, Linux, and IP video distribution, and will collaborate across engineering, operations, and vendors to ensure high-SLA services.