Broadcast & IT Field Engineer | 24x7 Field Support

Warner Bros. Discovery; East Point (GA); On-site; USD 30,000 - 47,000; Full time

Job summary

Skydance is seeking an Associate Broadcast & IT Support to provide timely field IT and equipment support for a fast-paced 24x7 production environment. The role requires troubleshooting broadcast and computer equipment, travel (mostly domestic, some international), and the ability to lift 50 pounds and adapt to rapidly changing field conditions.

You will work with broadcast and IT teams on installation, maintenance, and documentation, use AutoCad for system docs, and log incidents with ITSM.

Qualifications

• Experience in television, multimedia content or IT client service.
• Comfort with field production workflows and equipment.
• Familiarity with server networking and Windows/Unix.
• Ability to lift 50 lbs and work 24x7 shifts.

Responsibilities

• Operate satellite trucks and broadcast equipment in the field.
• Provide 24x7 broadcast technical support and maintenance.
• Document procedures and log incidents with ITSM.
• Coordinate with vendors and production teams.

Skills

Customer service

Communication skills

Troubleshooting

Field support

Education

Technical degree (electronics or computer engineering)

Tools

AutoCad

ITSM

MS Office

Visio

Cisco

Job description

Skydance is seeking an Associate Broadcast & IT Support to provide timely field IT and equipment support for a fast-paced 24x7 production environment. The role requires troubleshooting broadcast and computer equipment, travel (mostly domestic, some international), and the ability to lift 50 pounds and adapt to rapidly changing field conditions.

You will work with broadcast and IT teams on installation, maintenance, and documentation, use AutoCad for system docs, and log incidents with ITSM.