Broadband Technician (Omaha, Bellevue, Blair, Fremont)

Great Plains Communications LLC; Omaha (NE); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career growth opportunities

Team-oriented culture

Job summary

Rightfiber (formerly Great Plains Communications) is seeking an experienced Broadband Technician to install and repair internet, phone, and TV services in the Omaha metro area. You will serve as a brand ambassador, delivering superior customer experience while working in diverse environments, including homes and businesses.

Experience required: 1–7 years in a related field and a High School diploma or equivalent. Training is provided for fiber fusion splicing and provisioning.

Qualifications

• 1–7 years of related experience with a High School diploma or equivalent.
• Basic knowledge of electronics and testing equipment.
• Fiber fusion splicing and provisioning experience is a plus, but training is provided.
• Physical ability to lift up to 50 lbs and work outdoors in various weather.
• Valid driver's license and good driving record.

Responsibilities

• Install, splice, and repair internet, phone, and TV services over coax, copper, and fiber.
• Maintain mainline coax and fiber systems for high performance.
• Promote company products and deliver outstanding support to customers.
• Interpret and complete staking sheets, work orders, maps, and cable counts.
• Operate company vehicles and bucket trucks; work nights, weekends, and travel for training.

Skills

Verbal and written communication

Troubleshooting

Typing

Customer relations

Team coordination

Education

High School diploma or equivalent

Tools

EXFO Light meters

Volt-Ohm meters

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Rightfiber, formerly Great Plains Communications is looking for experienced Broadband Technicians for the Omaha Metro area. In this role, you will install and repair internet, phone, and TV services for business and residential customers while acting as a brand ambassador to provide exceptional customer experience.

Role Position: Broadband Technician Locations: Omaha Metro area, Bellevue, Blair and Fremont Experience: 1–7 years in a relevant field Able to work rotating weekend shifts and on-call (required).

Key Responsibilities

• Network Services: Perform installation, splicing, and repair of internet, phone, and TV services over coax, copper and fiber systems.
• Systems Maintenance: Help maintain mainline coax and fiber systems to ensure high performance.
• Customer Success: Actively promote company products and services while delivering outstanding support.
• Administrative: Interpret and complete staking sheets, work orders, maps, and cable counts.
• Logistics & Safety: Operate company vehicles and equipment (bucket trucks), work non-standard hours (including nights/weekends/call-outs), and travel for training when needed.

What We Are Looking For

• Experience: 1-7 years of related experience with a High School diploma or equivalent.
• Technical Skills: Basic knowledge of electronics and testing equipment (EXFO Light meters, volt-ohm meters).
• Fiber fusion splicing and provisioni ng experience is a plus, but training is provided.
• Physical Aptitude: Ability to lift up to 50 lbs., climb ladders, operate bucket trucks, dig, and maneuver in crawl spaces and attics.
• Requirements: A valid driver's license, good driving record, and comfortable working outside under various weather conditions.
• Soft Skills: Strong verbal/written communication, troubleshooting, typing, and customer relations skills.

Rightfiber, formerly Great Plains Communications, is built on a legacy of delivering reliable connectivity while embracing a bold vision for the future. Backed by Grain Management, Rightfiber brings together two companies with more than a century of experience each to create one of the nation’s largest privately held fiber broadband platforms. Serving more than 400 communities across 20 states, Rightfiber delivers fast, reliable fiber internet and technology solutions to nearly 300,000 homes and businesses. While our brand is new, our commitment remains the same – providing dependable service, personalized local support, ongoing investment in our fiber network, and meaningful connections that strengthen the communities we serve.

Rightfiber. Right By You. www.rightfiber.com

At Great Plains Communications, we're not just building advanced technology networks, we're building futures. Whether you’re in an urban hub or a rural community, you’ll find opportunity here. We believe in empowering our employees, encouraging innovation, and promoting from within. Your ideas are heard. Your growth is supported. And your work has a real impact on our customers and the communities we serve.

Why Join Us?

• Competitive compensation and comprehensive benefits
• Real opportunities for advancement and career growth
• A wide variety of roles across multiple departments and service areas
• Focus on work-life balance
• A collaborative, team-oriented culture
• An award-winning wellness program that supports your health and well-being