Broadband Technician - O'Neill, NE

Great Plains Communications LLC; Neligh (NE); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Career growth

Work-life balance

Team environment

Job summary

Great Plains Communications LLC is seeking an experienced Broadband Technician for the O'Neill, NE area. You will install and repair internet, phone, and TV services for business and residential customers while acting as a brand ambassador to provide exceptional customer experience.

The role requires 1-7 years related experience with a high school diploma or equivalent and basic knowledge of electronics and testing equipment.

Qualifications

• Experience: 1-7 years of related experience with a High School diploma or equivalent.
• Basic knowledge of electronics and testing equipment (EXFO Light meters, volt-ohm meters).
• Fiber fusion splicing and provisioning experience is a plus, but training is provided.
• Physical aptitude: lift up to 50 lbs., climb ladders, operate bucket trucks, dig, crawl spaces/attics.
• Valid driver's license with good driving record; comfortable working outside in various weather conditions.
• Strong verbal/written communication, troubleshooting, typing, and customer relations skills.

Responsibilities

• Network Services: Install, splice, and repair internet, phone, and TV services over coax, copper and fiber.
• Systems Maintenance: Maintain mainline coax and fiber systems to ensure high performance.
• Customer Success: Promote company products/services while delivering outstanding support.
• Administrative: Interpret and complete staking sheets, work orders, maps, and cable counts.
• Logistics & Safety: Operate company vehicles/equipment (bucket trucks); work nights/weekends; travel for training when needed.

Skills

Verbal communication

Written communication

Troubleshooting

Typing

Customer relations

Education

High School diploma or equivalent

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Rightfiber (formerly Great Plains Communications) is seeking an experienced Broadband Technician for the O'Neill, NE area. In this role, you will install and repair internet, phone, and TV services for business and residential customers while acting as a brand ambassador to provide exceptional customer experience.

The Role Position: Broadband Technician

Locations: O'Neill, NE

Key Responsibilities

• Network Services: Perform installation, splicing, and repair of internet, phone, and TV services over coax, copper and fiber systems.
• Systems Maintenance: Help maintain mainline coax and fiber systems to ensure high performance.
• Customer Success: Actively promote company products and services while delivering outstanding support.
• Administrative: Interpret and complete staking sheets, work orders, maps, and cable counts.
• Logistics & Safety: Operate company vehicles and equipment (bucket trucks), work non-standard hours (including nights/weekends/call-outs), and travel for training when needed.

What We Are Looking For

• Experience: 1-7 years of related experience with a High School diploma or equivalent.
• Technical Skills: Basic knowledge of electronics and testing equipment (EXFO Light meters, volt-ohm meters). Fiber fusion splicing and provisioni ng experience is a plus, but training is provided.
• Physical Aptitude: Ability to lift up to 50 lbs., climb ladders, operate bucket trucks, dig, and maneuver in crawl spaces and attics.
• Requirements: A valid driver's license, good driving record, and comfortable working outside under various weather conditions.
• Soft Skills: Strong verbal/written communication, troubleshooting, typing, and customer relations skills.

Rightfiber, formerly Great Plains Communications, is built on a legacy of delivering reliable connectivity while embracing a bold vision for the future. Backed by Grain Management, Rightfiber brings together two companies with more than a century of experience each to create one of the nation’s largest privately held fiber broadband platforms. Serving more than 400 communities across 20 states, Rightfiber delivers fast, reliable fiber internet and technology solutions to nearly 300,000 homes and businesses. While our brand is new, our commitment remains the same – providing dependable service, personalized local support, ongoing investment in our fiber network, and meaningful connections that strengthen the communities we serve.

Rightfiber. Right By You. www.rightfiber.com At Great Plains Communications, we're not just building advanced technology networks, we're building futures. Whether you’re in an urban hub or a rural community, you’ll find opportunity here. We believe in empowering our employees, encouraging innovation, and promoting from within. Your ideas are heard. Your growth is supported. And your work has a real impact on our customers and the communities we serve. We’re hiring across the company in a variety of roles. Discover where your skills can take you and grow with us.

Why Join Us?

• Competitive compensation and comprehensive benefits
• Real opportunities for advancement and career growth
• A wide variety of roles across multiple departments and service areas
• Focus on work-life balance
• A collaborative, team-oriented culture
• An award-winning wellness program that supports your health and well-being