Fiber Broadband Technician: Field Install & Repair

Great Plains Communications LLC; Neligh (NE); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Career growth

Work-life balance

Team environment

Job summary

Great Plains Communications LLC is seeking an experienced Broadband Technician for the O'Neill, NE area. You will install and repair internet, phone, and TV services for business and residential customers while acting as a brand ambassador to provide exceptional customer experience.

The role requires 1-7 years related experience with a high school diploma or equivalent and basic knowledge of electronics and testing equipment.

Qualifications

• Experience: 1-7 years of related experience with a High School diploma or equivalent.
• Basic knowledge of electronics and testing equipment (EXFO Light meters, volt-ohm meters).
• Fiber fusion splicing and provisioning experience is a plus, but training is provided.
• Physical aptitude: lift up to 50 lbs., climb ladders, operate bucket trucks, dig, crawl spaces/attics.
• Valid driver's license with good driving record; comfortable working outside in various weather conditions.
• Strong verbal/written communication, troubleshooting, typing, and customer relations skills.

Responsibilities

• Network Services: Install, splice, and repair internet, phone, and TV services over coax, copper and fiber.
• Systems Maintenance: Maintain mainline coax and fiber systems to ensure high performance.
• Customer Success: Promote company products/services while delivering outstanding support.
• Administrative: Interpret and complete staking sheets, work orders, maps, and cable counts.
• Logistics & Safety: Operate company vehicles/equipment (bucket trucks); work nights/weekends; travel for training when needed.

Skills

Verbal communication

Written communication

Troubleshooting

Typing

Customer relations

Education

High School diploma or equivalent

Job description

Great Plains Communications LLC is seeking an experienced Broadband Technician for the O'Neill, NE area. You will install and repair internet, phone, and TV services for business and residential customers while acting as a brand ambassador to provide exceptional customer experience.

The role requires 1-7 years related experience with a high school diploma or equivalent and basic knowledge of electronics and testing equipment.