Broadband Installation Tech — Growth Path with Regional Travel

Madisoncablega; Augusta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company vehicle provided

Health, dental & vision insurance

Company-paid life insurance

401(k) with company match

Work-life balance

Job summary

Madison Telecommunications is seeking an Experienced Broadband Installation Technician to deliver reliable broadband services to residential and small business customers. The role emphasizes on-site installation, troubleshooting, and configuring Wi-Fi networks, with an emphasis on quality customer experience.

The position offers growth into leadership, commercial services, and fiber projects, along with an incentive-based production program.

Qualifications

• Experience installing, troubleshooting, and restoring broadband services in homes and businesses.
• Ability to configure Wi-Fi networks and related customer equipment.
• Strong diagnostic skills to identify and resolve technical issues on-site.
• Capable of independent work while delivering an outstanding customer experience.

Responsibilities

• Install, troubleshoot, and restore broadband services at customer sites.
• Configure Wi-Fi networks and customer equipment to ensure reliable service.
• Diagnose issues and deliver timely, quality solutions.
• Work independently while maintaining a strong focus on customer satisfaction.
• Complete electronic documentation and manage daily routes efficiently.

Skills

Broadband installation

Troubleshooting

Wi-Fi configuration

Customer service

Job description

Madison Telecommunications is seeking an Experienced Broadband Installation Technician to deliver reliable broadband services to residential and small business customers. The role emphasizes on-site installation, troubleshooting, and configuring Wi-Fi networks, with an emphasis on quality customer experience.

The position offers growth into leadership, commercial services, and fiber projects, along with an incentive-based production program.