Broadband Field Technician II - Install & Grow with Fiber

Shentel; York (York County); On-site; USD 45,000 - 65,000; Full time

Job summary

Shentel is seeking Broadband Technicians to install and service gigabit internet, digital video, and phone for homes and businesses. You will receive online classroom training and hands-on field work, using tools, meters, and software to set up WiFi networks and customer premise equipment.

Opportunities exist to advance from field technician to supervisory roles within Field Operations; a valid driver's license and 3–5 years of HFC/fiber experience are required.

Qualifications

• 3–5 years of HFC or fiber to the premise installation, maintenance, troubleshooting and repairs.
• Ability to use basic PC/tablet software (email and web browsers).
• Valid driver’s license.
• Clear communication with customers and team, both written and verbal.

Responsibilities

• Install, troubleshoot, and repair Internet, phone, and digital video services for homes and small businesses.
• Install and service wiring/cabling (fiber, coax, Ethernet) and hardware to support services.
• Configure and troubleshoot customer premise equipment (set-top boxes, modems, WiFi routers).
• Perform preventive maintenance and support on-call rotation; weekend work may be required.

Job description

Shentel is seeking Broadband Technicians to install and service gigabit internet, digital video, and phone for homes and businesses. You will receive online classroom training and hands-on field work, using tools, meters, and software to set up WiFi networks and customer premise equipment.

Opportunities exist to advance from field technician to supervisory roles within Field Operations; a valid driver's license and 3–5 years of HFC/fiber experience are required.