In-Home Broadband Technician: Install, WiFi & Services

Shentel; Virginia, Northern (IL, KY); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Shentel (Shenandoah Telecommunications Company) is seeking entry-level Broadband Technicians to launch careers in home installation and service. You will learn to install and service gigabit internet, digital video, and phone for residential and business customers, with online classroom training and hands-on field work under the guidance of experienced experts.

We provide the gear and safety instruction, plus opportunities to advance within Field Operations.

Responsibilities

• Installs and repairs video, internet and phone services for residential and business customers.
• Installs and repairs all required wiring/cabling and hardware required to support all services. This may include fiber, coax and Ethernet cabling.
• Programs and configures digital set top boxes, video appliances and home WiFi services and assists customers with configuration of their home equipment and electronics.
• Operates and maintains all field tools, which includes climbing devices, ladders, hand and power tools, test equipment, laptops/tablets and network meters.
• Observes all company safety procedures at all times.
• Will be expected to support on-call rotation and periodic weekend work may be required.
• Working conditions include climbing, working in attic crawl spaces, working at heights and driving across service territories in a company vehicle.

Job description

Shentel (Shenandoah Telecommunications Company) is seeking entry-level Broadband Technicians to launch careers in home installation and service. You will learn to install and service gigabit internet, digital video, and phone for residential and business customers, with online classroom training and hands-on field work under the guidance of experienced experts.

We provide the gear and safety instruction, plus opportunities to advance within Field Operations.