Brio-Bartender

Bravo Brio Restaurants; Kansas City (MO); On-site; USD 28,000 - 42,000; Full time

Job summary

Bravo Brio Restaurants is seeking a Bartender to expertly prepare and serve drinks to guests while upholding our standards. You will maintain a fast-paced bar, greet guests, and drive upsells with a guest-first approach.

Requires at least two years of experience or training in mixology and hospitality, and strict adherence to liquor regulations. Join our team to deliver friendly, efficient service at our premier locations.

Qualifications

• Two years experience and/or training in mixology, liquor, and food service.
• Strong customer service and up-selling skills.

Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages according to standards.
• Maintain bar area and equipment, including opening and closing checklists.
• Greet guests, take orders, and upsell using suggestive selling techniques.
• Ensure compliance with state liquor regulations and company policies.
• Deliver prompt, friendly service and uphold professional conduct.
• Maintain knowledge of menu, liquors, beers, and daily specials.
• Handle cash and process credit card payments accurately.

Skills

Mixology

Customer service

Cash handling

Upselling

Tools

POS systems

Credit card processing

Job description

Come join our reinvigorated Brio and Bravo brands as we go back-to-basics to offer our creative, made-to-order menu with light and fresh ingredients that we all know and love across all of our premier restaurant locations now lead by the restaurant group that successfully restored the identity and operational excellence of the iconic Italian restaurant brands of Buca di Beppo and Bertucci's!

The Bartender is responsible for the preparation and service of alcoholic and non-alcoholic beverages and menu items to guests, courteously, and efficiently in accordance with company standards. Assists in the maintenance of the bar area equipment via opening and closing checklists. Directs, implements and maintains a philosophy congruent with Company culture, which services as a guide to all staff members.

Essential Job Functions:

• Strives to create an operation that values Company standards of Guest Service. Ensures that every point of contact with the Guest meets or exceeds expectations and creates a lasting impression to drive repeat business.
• Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the Family and the Guest.
• Communicates in an impactful and meaningful way with management and family members and fosters an open and respectful work environment.
• Models and executes Company practices throughout the entire operation creating a high-energy environment for the family and guests alike.
• Demonstrates competence and confidence in making sound effective decisions that benefit the guest and family.
• Meets the minimum age requirement for the service of alcoholic beverages.
• Ensures prompt, friendly service according to company guidelines.
• Facilitates a professional and ethical manner that is beyond reproach.
• Ensures compliance when determining potentially intoxicated guests per Company standards and procedures.
• Maintain complete knowledge of and comply with all departmental policies and procedures and service standards.
• Ensure proper documentation for all accidents and incidents per Company policies and procedures.
• Maintain complete knowledge of all alcoholic menu items, liquor brands, beers, non-alcoholic selections, and daily specials.
• Maintain complete knowledge of designated glassware and garnishes for each drink.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated patrons, and driving while under the influence.
• Maintain complete knowledge of bar setups, hours of operation, drink prices, and menu items.
• Maintain complete knowledge of all liquor inventories available.
• Maintain complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, hours of operation, price ranges, and dress codes.
• Greet guests and take orders utilizing suggestive selling and upselling techniques.
• Prepare guest checks and process credit cards while adhering to all cash handling and credit card procedures.
• Two years experience and/or training (mixology, liquor, and food service); or equivalent combination of education and experience.