Bartender

ZippyApp - Recruitment Marketing; Seven Isles (FL); On-site; USD 20,664,000 - 34,440,000; Full time

Job summary

Falsetto Hospitality is seeking an experienced Bartender to deliver exceptional hospitality and beverage service in a high-volume setting. You will craft cocktails, educate guests, and work with the culinary team to ensure guest satisfaction throughout each shift.

The role requires knowledge of cocktails, premium spirits, wine, and beer, with a focus on speed, accuracy, and consistency in a fast-paced environment. A team-focused, professional appearance is expected.

Qualifications

• Minimum of 3 years bartending in high-volume or upscale dining.
• Extensive knowledge of cocktails, wine, beer, and premium spirits.
• Excellent communication and guest engagement skills.

Responsibilities

• Prepare and serve beverages per recipes and standards.
• Deliver warm, personalized hospitality to every guest.
• Know menu and suggest pairings; understand features.
• Verify guest IDs and serve alcohol responsibly per laws.
• Enter orders into the POS and manage payments accurately.
• Coordinate with service and kitchen for timely service.
• Maintain bar cleanliness and stock.
• Restock supplies and complete opening/closing side work.
• Ensure garnishes and ingredients are fresh.
• Assist with inventory and receiving deliveries.
• Ensure compliance with health and safety standards.

Skills

Cocktail knowledge

Hospitality & guest engagement

Multitasking under pressure

Tools

POS systems

Cash handling

Job description

The Bartender is responsible for delivering exceptional hospitality by creating memorable guest experiences through expert beverage preparation, engaging service, and a deep knowledge of the restaurant's cocktail, wine, spirits, and food offerings.This position requires extensive knowledge of classic and signature cocktails, wine, beer, premium spirits, and food pairings. Bartenders should be prepared to educate guests, make personalized recommendations based on individual preferences, and craft beverages with precision and consistency while maintaining speed and efficiency in a high-volume environment.The Bartender is responsible for maintaining a clean, organized, and fully stocked bar while ensuring all beverages meet company presentation standards. They work closely with the service, culinary, and management teams to provide seamless communication and exceptional service throughout each shift. Bartenders are also responsible for accurately processing guest orders and payments, monitoring guest satisfaction, and ensuring all alcohol is served responsibly in accordance with company policies and state regulations.

Requirements/Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages according to company recipes and presentation standards.
• Deliver warm, genuine, and personalized hospitality to every guest.
• Possess extensive knowledge of the cocktail, wine, beer, spirits, and food menus.
• Make thoughtful beverage recommendations and suggest pairings based on guest preferences.
• Verify guest identification and serve alcohol responsibly in accordance with all state and local laws.
• Maintain complete knowledge of daily features, seasonal offerings, and menu changes.
• Accurately enter beverage and food orders into the POS system.
• Coordinate with Captains, Food Runners, and the culinary team to ensure timely service.
• Monitor guest satisfaction throughout the experience and promptly resolve service concerns.
• Prepare guest checks, process payments accurately, and maintain proper cash-handling procedures.
• Maintain cleanliness and organization of the bar, including workstations, glassware, tools, refrigeration, and storage areas.
• Restock liquor, beer, wine, mixers, garnishes, ice, and bar supplies throughout each shift.
• Complete opening, running, and closing side work according to company standards.
• Ensure all garnishes and ingredients are fresh, properly prepared, and stocked before service.
• Assist with inventory counts, receiving deliveries, and minimizing product waste.
• Maintain compliance with all Department of Health, sanitation, and food safety standards.
• Follow all company beverage recipes, portion controls, and liquor accountability procedures.
• Communicate effectively with managers and team members to ensure smooth daily operations.
• Assist with maintaining the cleanliness and appearance of the dining room and service areas as needed.
• Promote teamwork by supporting fellow employees during busy service periods.
• Maintain a polished professional appearance and uphold Falsetto Hospitality's service standards at all times.

Qualifications

• Minimum of 3 years of bartending experience in a high-volume, upscale, or fine dining restaurant or cocktail program.
• Strong knowledge of classic cocktails, premium spirits, wine, beer, and food pairings.
• Excellent communication, hospitality, and guest engagement skills.
• Ability to multitask and maintain composure in a fast-paced environment.
• Strong attention to detail and commitment to consistency.
• Experience with POS systems and cash handling.
• Ability to lift up to 50 pounds and stand for extended periods.
• Flexible availability, including nights, weekends, and holidays.
• Responsible alcohol service certification and Food Handler Certification (or ability to obtain) preferred.