Bridal Store Manager

Bon Bon Belle; Fitchburg (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Vision, Dental insurance

401(k)

Paid time off

Employee merchandise discounts

Professional development and growth

Job summary

Bon Bon Belle Bridal in Madison, WI is seeking an experienced Store Manager to lead our boutiqueOperations. You will coach bridal stylists, drive store performance, and ensure exceptional client experiences in a premier retail setting.

Ideal candidates are hands-on leaders who balance hospitality with sales leadership, data-driven decisions, and staff development to maintain top-tier customer service and operational excellence.

Qualifications

• 3+ years of retail leadership experience.
• Experience managing sales goals, KPIs, staffing, and operational performance.
• Proven success coaching and developing team members.
• Strong communication, organization, and leadership skills.
• Experience in specialty retail, premium retail, luxury retail, apparel, beauty, hospitality, or a comparable customer-focused environment.
• Bridal industry experience is welcomed but not required.

Responsibilities

• Recruit, train, coach, and develop a high-performing team of bridal stylists.
• Lead daily store operations and ensure consistent execution of company standards and processes.
• Drive achievement of sales goals and key performance indicators.
• Create an exceptional customer experience that reflects Bon Bon Belle's commitment to service and hospitality.
• Provide ongoing performance coaching, accountability, and professional development for team members.
• Use sales trends, reporting, and store metrics to continuously improve business performance.
• Maintain visual merchandising, organization, store presentation, and operational excellence.
• Foster a positive, inclusive, and results-oriented team culture.
• Partner with company executives to execute strategic initiatives and improve business performance.

Skills

Coaching

Team leadership

Sales leadership

Customer service

Job description

Description

Store Manager

Bon Bon Belle Bridal | Madison, WI

At Bon Bon Belle, we help brides shine during one of life's most meaningful milestones. Every unforgettable appointment comes from a high-performing team that delivers unparalleled hospitality, trusted expertise, and consistent execution.

We're looking for a Store Manager to lead our Madison boutique. This is an opportunity for an experienced retail leader who thrives on developing people, driving results, and building a culture of accountability and care to take the helm of one of Wisconsin's premier bridal destinations, leading a capable team and a multi-million-dollar retail operation.

If you're energized by coaching a knowledgeable and super welcoming sales team, achieving powerful goals, and spending your day leading from the sales floor, we'd love to meet you.

What You'll Do

As Store Manager, you'll be responsible for the overall performance of the Madison boutique, leading a team dedicated to helping every bride feel confident, beautiful, celebrated, and supported throughout her shopping experience.

Key responsibilities include:

• Recruit, train, coach, and develop a high-performing team of bridal stylists
• Lead daily store operations and ensure consistent execution of company standards and processes
• Drive achievement of sales goals and key performance indicators
• Create an exceptional customer experience that reflects Bon Bon Belle's commitment to service and hospitality
• Provide ongoing performance coaching, accountability, and professional development for team members
• Use sales trends, reporting, and store metrics tocontinuously improve business performance
• Maintain visual merchandising, organization, store presentation, and operational excellence
• Foster a positive, inclusive, and results-oriented team culture
• Partner with company executives to execute strategic initiatives and improve business performance

Requirements

Why Bon Bon Belle?

1. Our Mission: Make Other People Shine
2. Our Core Values:

• CARE: We care first for each other, then customers
• SERVICE: We wow our customers with service and hospitality
• PROCESS: We follow repeatable systems to ensure consistently excellent experiences for our customers and co-workers
• IMPROVEMENT: We constantly improve and raise the bar on our service experience, our facility, our brand, ourselves

Our Ideal Candidate Is:

• Highly organized, detail-oriented, and proactive
• A strong coach who enjoys helping others grow
• Motivated by goals, performance, and continuous improvement
• Comfortable using data and metrics to guide business and operational decisions
• Relationship-focused and confident to take charge
• A highly visible leader who enjoys being present on the floor with customers and team members throughout the day
• Comfortable balancing hospitality, sales leadership, and operational execution

Preferred Qualifications:

• 3+ years of retail leadership experience
• Experience managing sales goals, KPIs, staffing, and operational performance, particularly of a retail business unit
• Proven success coaching and developing team members
• Strong communication, organization, and leadership skills
• Experience in specialty retail, premium retail, luxury retail, apparel, beauty, fitness, hospitality, or a comparable customer-focused environment

Bridal industry experience is welcomed but not required.

Compensation & Benefits

• Base salary of $70,000 annually
• Performance-based bonus and incentive opportunities with uncapped bonus potential correlated to store revenue and growth
• On-target earnings opportunity of $90,000+ annually
• Full-time benefits, including Health, Vision, Dental, 401k, and Paid time off
• Employee merchandise discounts
• Professional development and leadership growth opportunities

At Bon Bon Belle, exceptional performance is rewarded. This role offers meaningful earning potential tied directly to store success and team achievement.