Bridal Boutique Front Desk Associate — Saturdays Required

Vows Bridal; Massachusetts; On-site; USD 25,000 - 33,000; Full time

Job summary

VOWS Bridal is seeking a warm Front Desk Administrator to be the first contact for brides and guests, delivering exceptional service and ensuring smooth daily operations in our boutique. You’ll greet clients, manage check-ins and appointments, handle calls and emails, maintain records, process payments, and support bridal consultants and management.

This on-site role requires reliability, strong organization, and teamwork, with Saturdays required.

Qualifications

• Experience in customer service, hospitality, or front desk operations.
• Strong communication and a friendly, professional attitude.
• Proficiency with computers, email, phone systems, and scheduling software.
• Excellent organizational skills with the ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Greet brides, guests, and vendors with a warm, professional demeanor to create an exceptional first impression.
• Manage client check-ins, appointment scheduling, confirmations, and daily appointment flow.
• Answer calls, emails, and text messages promptly with accurate information and great service.
• Maintain organized client records, appointment schedules, and administrative files.
• Provide administrative support by managing calendars, paperwork, ordering supplies, and assisting daily boutique operations.
• Process payments and complete POS transactions accurately.
• Collaborate with bridal consultants and management for efficient daily operations and exceptional client experience.
• Keep front desk and reception area clean, organized, and welcoming.

Skills

Customer service

Communication

Organizational skills

Phone etiquette

Scheduling software

Tools

Scheduling software

Job description

VOWS Bridal is seeking a warm Front Desk Administrator to be the first contact for brides and guests, delivering exceptional service and ensuring smooth daily operations in our boutique. You’ll greet clients, manage check-ins and appointments, handle calls and emails, maintain records, process payments, and support bridal consultants and management.

This on-site role requires reliability, strong organization, and teamwork, with Saturdays required.