Brick Store Guest Experience Associate

1088 LEGO Brand Retail Inc.; Mission Viejo (CA); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

LEGO Brand Retail in Mission Viejo, CA is seeking a team member to deliver a signature guest experience, greet customers, and manage register functions while upholding LEGO visual standards.

You will keep the store clean, safe, and visually engaging, assist in stockroom duties, and resolve customer issues with a friendly, professional approach. This role follows LEGO's hybrid work policy with 3 days in the office.

Qualifications

• Greeting guests and providing a signature experience.
• Operate the cash register accurately and efficiently.
• Maintain store displays and uphold visual standards.

Responsibilities

• Greet guests and perform all cash register functions.
• Keep the store clean, safe and visually appealing.
• Assist in stockroom receiving and inventory control.
• Resolve customer issues and escalate when needed.
• Engage customers with promotional materials and loyalty programs.

Skills

Guest experience

Cash handling

Visual merchandising

Customer engagement

Job description

LEGO Brand Retail in Mission Viejo, CA is seeking a team member to deliver a signature guest experience, greet customers, and manage register functions while upholding LEGO visual standards.

You will keep the store clean, safe, and visually engaging, assist in stockroom duties, and resolve customer issues with a friendly, professional approach. This role follows LEGO's hybrid work policy with 3 days in the office.