Brick Specialist-29

the LEGO Group; Rogers (TX); Hybrid; Confidential; Full time

Benefits offered by this job

Family Care Leave

Life and Disability Insurance

Wellbeing resources

Colleague Discount

Bonus scheme

Hybrid work policy (3 days in office)

Job summary

The LEGO Group in Texas is seeking a retail team member to greet guests, operate the cash register and maintain a welcoming, professional presence. You will ensure a clean, safe store environment and help with stockroom duties as part of daily operations.

The role includes participation in loyalty programs, visual standards, and a commitment to creativity and inclusive culture. The LEGO Group offers a hybrid work model averaging three days in the office along with comprehensive benefits.

Qualifications

• Customer-facing role in LEGO stores
• Ability to engage with guests in a friendly, professional manner
• Attention to store presentation and brand visual standards
• Commitment to safety, cleanliness and operations

Responsibilities

• Greet guests and perform all cash register functions ensuring a signature guest experience
• Provide a clean, safe and visually stimulating environment by maintaining store displays and learning LEGO Brand Retail standards
• Safely operate the stockroom and assist in merchandise receiving, while following safety regulations
• Resolve customer issues and escalate to management when needed
• Engage with customers and promote loyalty programs and promotions
• Carry out typical store operations duties as assigned

Job description

Job Description

Core Responsibilities

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and report challenging situations to manager
• Customer engagement
• Use of promotional materials, loyalty programs
• Typically, responsible for store operational tasks in duty

Compensation

The hourly wage for the position has a range of $17.25 - $18.75 , based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer.

What’s in it for you?

Here are some of what to expect

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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