Brick Specialist

LEGO Gruppe; Mission Viejo (CA); Hybrid; USD 27,000 - 30,000; Full time

Benefits offered by this job

Family Leave

Life Insurance

Disability Insurance

Wellbeing Resources

Colleague Discount

Hybrid Work Policy

Job summary

LEGO Group in Mission Viejo, CA is hiring a guest-focused Retail Associate to deliver a signature LEGO experience. You will greet guests, handle transactions, keep displays inviting, and support safe store operations in a hybrid work setting.

You’ll engage with customers, promote promotions and loyalty programs, and uphold LEGO Brand Retail standards. This role offers competitive hourly pay and benefits, with opportunities to grow within a globally beloved brand.

Qualifications

• Retail or customer service experience preferred.
• Greeting guests and handling transactions accurately.
• Familiarity with store cleanliness and safety standards.

Responsibilities

• Greet guests and perform all cash register functions with professionalism.
• Maintain clean, visually appealing store displays.
• Assist in stockroom receiving and inventory upkeep.
• Resolve customer issues and escalate where needed.
• Engage customers and promote promotions and loyalty programs.
• Follow LEGO Brand Retail standards and safety regulations.

Skills

Customer service

Cashier

Stockroom operations

Visual merchandising

Safety compliance

Tools

POS system

Job description

Job Description

Core Responsibilities:

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and report challenging situations to manager
• Customer engagement
• Use of promotional materials, loyalty programs

Compensation

The hourly wage for the position has a range of $19.50 - $21.50 , based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer.

What’s in it for you?

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.