Brewery Server at Vibrissa Beer - Front Royal

Vibrissa Beer; Front Royal (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Shift Meal Discount

Employee Discount

Access to Group Health Insurance Rates

Job summary

Vibrissa Beer in Front Royal, VA is hiring for a hospitality-focused customer service team member. This role involves greeting customers, describing our food and award-winning beer, and delivering attentive service in a fast-paced setting.

Position requires weekend/evening availability and cash handling. We offer a supportive team, a taproom atmosphere, and opportunities to grow with our rapidly expanding brewery and kitchen.

Qualifications

• Previous experience as a server or in a similar customer service role preferred.
• Knowledge of beer and craft brewing a plus.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, high volume environment and multitask.
• Attention to detail and ability to handle cash and credit card transactions accurately.
• Must be able to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet customers and help them feel welcome and belong.
• Engage customers and understand their expectations including specific food orders, preferences and allergies.
• impart knowledge of our food and beer, providing suggestions as appropriate.
• Provide exceptional customer service by being attentive and reading the table to know the desired level of engagement.
• Handle cash and credit card transactions accurately and efficiently.
• Maintain a clean and organized taproom, including washing glassware and clearing tables.
• Follow all food safety and sanitation guidelines.
• Collaborate with other team members to ensure a smooth and efficient service.
• Upsell menu items and promote our beer selection to customers.

Skills

Customer service

Communication

Beer knowledge

Multitasking

Cash handling

Job description

Join our team at our Front Royal location!

Tipped Wage: Average Total Pay $20-25 per hour

Applicants must have flexible and weekend availability

Craft Beer and Food! – Vibrissa Beer is a production brewery and kitchen right on historic Main Street, Front Royal, Virginia. We have a beautiful facility and a full-service kitchen and taproom that specializes in upscale pub fare and nationally award-winning beer.

Come be a member of our customer service team! We are looking for a personable, hardworking hospitality professional that can become a member of a positive and engaging team. The ultimate result is to create an experience that delights and thrills our customers and helps them celebrate the special moments in their lives.

Qualifications:

• Previous experience as a server or in a similar customer service role preferred
• Knowledge of beer and craft brewing a plus
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, high volume environment and multitask
• Attention to detail and ability to handle cash and credit card transactions accurately
• Must be able to work evenings, weekends, and holidays as needed

Responsibilities:

• Greet customers and help them feel that they are welcome and belong
• Engage customers and understand their expectations including specific food orders, preferences and allergies
• Impart knowledge of our food and beer. Providing suggestions as appropriate.
• Provide exceptional customer service by being attentive and reading the table to know the desired level of engagement
• Handle cash and credit card transactions accurately and efficiently
• Maintain a clean and organized taproom, including washing glassware and clearing tables
• Follow all food safety and sanitation guidelines
• Collaborate with other team members to ensure a smooth and efficient service
• Upsell menu items and promote our beer selection to customers

Benefits:

• Shift Meal Discount
• Employee Discount
• Access to Group Health Insurance Rates

We are a rapidly growing company, come join our team! We look forward to hearing from you!