Server

Looking Glass Brewing Company, Inc.; Town of De Witt (NY); On-site; USD 15,000 - 20,000; Part time

Benefits offered by this job

Competitive hourly wage plus tips

Employee discounts

Opportunities for growth

Self paid Life Insurance

Paid Earned Sick Time off

Job summary

Looking Glass Brewing Company, Inc. is looking for enthusiastic Servers to join our team in Town of De Witt, NY. You will play an essential role in providing exceptional service and assisting guests in our taproom and event spaces.

Ideal candidates should have strong customer service skills, be capable of multitasking in a busy environment, and have flexibility in availability. We offer a competitive wage, tips, and employee discounts.

Qualifications

• Previous serving experience in a restaurant, bar, or brewery preferred.
• Excellent communication and interpersonal skills.
• Ability to stand for extended periods and lift up to 30 lbs.
• Must be 21+ years of age.

Responsibilities

• Greet customers warmly and take orders accurately.
• Learn and share details about beer selections.
• Use POS systems to process orders and payments.
• Maintain a clean and organized serving area.

Skills

Customer service skills

Communication

Ability to multitask

Basic knowledge of craft beer

Education

Valid food handler's card

Alcohol service certification

Job description

Job Summary

We are seeking enthusiastic and customer‑focused Servers to join our dynamic team at [Brewery Name], a craft brewery dedicated to brewing exceptional beers and fostering a vibrant community space. As a Server, you'll be the face of our brewery, providing outstanding service to guests in our taproom, outdoor patio, and event spaces. You'll educate patrons on our beer selections, serve food and drinks, and ensure a memorable experience that keeps customers coming back. If you love craft beer, thrive in a fast‑paced environment, and enjoy interacting with people, this role is for you!

Key Responsibilities

• Guest Service: Greet customers warmly, take orders accurately, and provide recommendations on beer flights, pairings, and menu items. Ensure timely delivery of food and beverages while maintaining a friendly and engaging demeanor.
• Beer Knowledge and Education: Learn and share details about our rotating beer selections, brewing processes, and seasonal specials. Conduct tastings or brewery tours as needed to enhance the guest experience.
• Order Management: Use POS systems to process orders, payments, and tabs efficiently. Handle cash, credit cards, and tips responsibly.
• Food and Beverage Preparation: Assist with basic bar tasks, such as pouring drafts, mixing simple cocktails (if applicable), and plating food items from our kitchen or food truck partners.
• Cleanliness and Maintenance: Maintain a clean and organized serving area, including tables, bar tops, and glassware. Follow health and safety protocols, including proper sanitation and age verification for alcohol service.
• Team Collaboration: Work closely with bartenders, kitchen staff, and other servers to ensure smooth operations during peak hours, events, or festivals.
• Upselling and Promotions: Promote daily specials, merchandise (e.g., growlers, apparel), and loyalty programs to increase sales and customer satisfaction.
• Compliance: Adhere to all local alcohol service laws, including checking IDs and monitoring for responsible consumption. Report any incidents or issues to management promptly.
• Additional Duties: Assist with setup and breakdown for events, inventory checks, or light stocking as needed.

Qualifications

• Experience: Previous serving experience in a restaurant, bar, or brewery preferred; entry‑level candidates with strong customer service skills will be considered.
• Skills: Excellent communication and interpersonal skills; ability to multitask in a high‑volume environment. Basic knowledge of craft beer (or willingness to learn) is a plus.
• Certifications: Valid food handler's card and alcohol service certification (e.g., TIPS or equivalent) required or must be obtained within 30 days of hire.
• Physical Requirements: Ability to stand for extended periods, lift up to 30 lbs (e.g., kegs or trays), and work in a fast‑paced, sometimes noisy environment.
• Availability: Flexible schedule, including evenings, weekends, and holidays. Must be 21+ years of age.
• Personal Attributes: Outgoing, reliable, team‑oriented, and passionate about hospitality and craft beverages.

What We Offer

• Competitive hourly wage plus generous tips.
• Employee discounts on beer, food, and merchandise.
• Opportunities for growth, such as increased hours or advancing to a shift lead role.
• Fun, collaborative work environment with team events and beer education sessions.
• Self paid Life Insurance & retirement plans available & paid Earned Sick Time off (after 45 days)

Compensation

$4.74 - $6.00 per hour