Taproom Server — Craft Beer & Employee Discount

Vibrissa Beer; Front Royal (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Shift Meal Discount

Employee Discount

Access to Group Health Insurance Rates

Job summary

Vibrissa Beer in Front Royal, VA is hiring for a hospitality-focused customer service team member. This role involves greeting customers, describing our food and award-winning beer, and delivering attentive service in a fast-paced setting.

Position requires weekend/evening availability and cash handling. We offer a supportive team, a taproom atmosphere, and opportunities to grow with our rapidly expanding brewery and kitchen.

Qualifications

• Previous experience as a server or in a similar customer service role preferred.
• Knowledge of beer and craft brewing a plus.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, high volume environment and multitask.
• Attention to detail and ability to handle cash and credit card transactions accurately.
• Must be able to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet customers and help them feel welcome and belong.
• Engage customers and understand their expectations including specific food orders, preferences and allergies.
• impart knowledge of our food and beer, providing suggestions as appropriate.
• Provide exceptional customer service by being attentive and reading the table to know the desired level of engagement.
• Handle cash and credit card transactions accurately and efficiently.
• Maintain a clean and organized taproom, including washing glassware and clearing tables.
• Follow all food safety and sanitation guidelines.
• Collaborate with other team members to ensure a smooth and efficient service.
• Upsell menu items and promote our beer selection to customers.

Skills

Customer service

Communication

Beer knowledge

Multitasking

Cash handling

Job description

Vibrissa Beer in Front Royal, VA is hiring for a hospitality-focused customer service team member. This role involves greeting customers, describing our food and award-winning beer, and delivering attentive service in a fast-paced setting.

Position requires weekend/evening availability and cash handling. We offer a supportive team, a taproom atmosphere, and opportunities to grow with our rapidly expanding brewery and kitchen.