Breitling Boutique Manager

Fink's Jewelers; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive Compensation

Dental Insurance

Employee discount

Flexible Spending Account

Health Insurance

Health Savings Account

Paid Disability Insurance

Paid Life Insurance

Paid Holidays

Paid Time Off

Professional Development Assistance

Referral Program

Retirement 401K Plan

Vision Insurance

Voluntary Life Insurance

Job summary

Fink's Jewelers in Charlotte, NC, is seeking a Boutique Manager to lead our Breitling Boutique in SouthPark. The ideal candidate loves selling luxury timepieces and engaging with clients, delivering an exceptional luxury client experience.

You will coach a team, drive sales strategies, stay current on watch trends, and ensure operations meet Breitling standards while building long-term client relationships.

Qualifications

• 3+ years of retail service experience required; luxury timepiece sales a plus.
• Knowledge of watch trends and competitive landscape.
• Strong sales performance with excellent communication skills.
• Flexible schedule including nights, weekends, holidays.

Responsibilities

• Achieve and exceed sales goals through clienteling and new client acquisition; maintain long-term relationships with existing clients.
• Evaluate team performance and coach for service and selling excellence; develop staff action plans.
• Stay current with market competition, watch trends and client shopping behaviors.
• Manage daily operations according to Breitling standards, including sales and service initiatives.
• Assist with recruitment and retention efforts and foster teamwork.
• Develop product knowledge and train staff on current collections, both in-boutique and online.
• Deliver a luxury client experience through a renowned service environment.

Skills

Luxury watch sales

Clienteling

Team coaching

Relationship building

Excellent communication

Job description

Fink's Jewelers is hiring a Boutique Manager to lead our new Breitling Boutique in SouthPark, Charlotte, NC. The ideal candidate must have a love of selling luxury timepieces and interacting with clients above all else.

Qualifications

• 3+ years of retail service experience required, prior management and luxury timepiece sales a plus.


• Current knowledge of watch trends and competition in the marketplace.


• A passion for and demonstrated excellence in sales performance.


• Excellent written and verbal communication skills.


• Flexible work schedule, including nights, weekends, and holidays.

Responsibilities

• Achieve and exceed goals through sales strategies, clienteling, sourcing new clients and maintaining and building productive long-term relationships with existing clients.


• Evaluate the performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff.


• Stay current with market competition, industry, watch trends and client shopping behaviors.


• Manage daily operational tasks according to Breitling standards including sales and service initiatives.


• Assist with recruitment and retention efforts.


• Support an environment of teamwork, trust and collaboration with peers, clients, and supervisors.


• Develop product knowledge skills and remain aware of current collections that are in-boutique and on-line, cascade and train information to the broader team.


• Foster a boutique environment that delivers renowned and authentic service to create a luxury client experience.


• Other tasks and responsibilities as assigned.

About Fink's Jewelers

Founded in 1930, Fink's Jewelers is family owned and operated. Currently run by the third and fourth generations of the founding family, customer service remains the cornerstone of our philosophy.

Since the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include ten locations throughout Virginia, North Carolina, and Tennessee. We are also proud to run a leading e-commerce website, Finks.com.

Fink's Jewelers is committed to our employees by providing full-time benefits with an excellent base salary plus commission and bonus opportunities.

Benefits

• Competitive Compensation


• Dental Insurance


• Employee discount


• Flexible Spending Account


• Health Insurance


• Health Savings Account


• Paid Disability Insurance


• Paid Life Insurance


• Paid Holidays


• Paid Time Off


• Professional Development Assistance


• Referral Program


• Retirement 401K Plan


• Vision Insurance


• Voluntary Life Insurance