Breastfeeding Peer - WIC Grant Services

The MetroHealth System (Cleveland, OH); Cleveland (OH); On-site; USD 26,000 - 34,000; Full time

Job summary

The MetroHealth System in Cleveland, OH, is seeking a WIC Breastfeeding Coordinator to support pregnant and postpartum families. You will provide basic information, encouragement, and referrals within the WIC program and coordinate activities across CCWP.

This role requires compassion, strong communication, and the ability to work at multiple WIC offices in Cuyahoga County. Shifts are predominantly 9am-4pm, with occasional alternate hours and Saturdays.

Qualifications

• HS Diploma or passage of a high school equivalency exam.
• Personal experience breastfeeding or providing own breast milk to at least one baby.
• Familiar with WIC and able to relate to the target population.
• Ability to make outgoing and incoming calls beyond assigned shifts as needed.
• Ability to work at any WIC office in Cuyahoga County.
• Excellent English communication, oral and written.
• Availability outside usual clinic hours or WIC environment.
• Access to reliable transportation. Proficient in Microsoft Suite.
• Enthusiasm about breastfeeding.
• Ability to interact with diverse backgrounds.

Responsibilities

• Provide basic information, encouragement, and support for breastfeeding to pregnant and postpartum women and families.
• Make referrals per Ohio and local WIC policies.
• Assist with breastfeeding activities of the CCWP.
• Uphold the mission, vision, STAR-IQ values, and customer service standards.

Skills

Communication skills

Multicultural engagement

Telephone skills

English proficiency

Transportation access

Education

High School Diploma

Tools

Microsoft Office

Job description

Location: WIC PROGRAM

Biweekly Hours: 64.00

Shift: 9a-4p Monday through Friday, possibility of alternate hours and Saturdays

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Under the supervision of the Women, Infants, Children (WIC) Breastfeeding Coordinator, provides basic information, encouragement, and support for breastfeeding to pregnant and postpartum women and their families. Makes appropriate referrals per Ohio and local WIC policies. Assists with the breastfeeding activities of the Cuyahoga County WIC Program (CCWP). Upholds the mission, vision, STAR-IQ values, and customer service standards of The MetroHealth System and WIC.

Qualifications

Required:

• HS Diploma or passage of a high school equivalency exam.
• Personal experience breastfeeding or providing own breast milk to at least one baby (does not have to be currently breastfeeding).
• Familiar with WIC. Can relate with WICs target population, and, to the extent possible, representing the same racial/ethic background as the families supported.
• Ability to make out-going and receive in-coming phone calls beyond assigned shifts as needed.
• Ability to accept assignment(s) at any WIC office in Cuyahoga County.
• Ability to communicate effectively in English, orally and in writing.
• Ability to be available to WIC participants outside usual clinic hours or the WIC environment.
• Access to reliable transportation. Proficient in the use of Microsoft Suite.
• Expresses enthusiasm about breastfeeding.
• Ability to interact with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.

Preferred

• Current or past WIC participant or eligible for WIC services. Strong written, verbal, and interpersonal communication skills.
• Proficiency in writing, speaking, and interpreting Spanish or another language.

Physical Requirements

• May sit, stand, stoop, bend, and ambulate intermittently during the day.
• May need to sit or stand for extended periods.
• See in the normal visual range with or without correction.
• Hear in the normal audio range with or without correction.
• Finger dexterity to operate office equipment required.
• May need to lift up to twenty-five (25) pounds on occasion.
• Ability to communicate face-to-face, phone, email, and other communications.
• Ability to see computer monitor and department documents.
• Requires some exposure to communicable diseases or body fluids.
• Requires some exposure to chemicals.