Breast Surgery Care Navigator

University Hospitals; Cleveland (OH); In loco; USD 52.000 - 75.000; Tempo pieno

Descrizione del lavoro

University Hospitals in Cleveland is seeking a Patient Navigator for Breast Surgery to coordinate non-clinical care from referral through consultation and treatment. You will work with breast surgeons, imaging, pathology, oncology, genetics, and other teams to ensure timely access and a seamless patient experience.

The role emphasizes removing barriers, coordinating appointments, reinforcing provider education, and guiding patients through the surgical breast health pathway with a

Competenze

• 5+ years experience in healthcare or related position.
• Strong written and verbal communication skills.
• Ability to function independently and as part of a team.

Mansioni

• Coordinate appointments across surgical breast health, imaging, pathology, oncology and related services.
• Provide patients with clear non-clinical information about locations, preparation, and transportation.
• Monitor patient progression and identify barriers to timely care.
• Support smooth transitions through referral, consultation, surgery scheduling, and follow-up.

Conoscenze

Healthcare operations knowledge

Microsoft Office proficiency

Excellent communication

Team collaboration

Customer service

Formazione

Associate's Degree in healthcare administration or related

Bachelor's Degree in healthcare administration or related

Strumenti

Microsoft Office

EMR systems

Descrizione del lavoro

University Hospitals in Cleveland is seeking a Patient Navigator for Breast Surgery to coordinate non-clinical care from referral through consultation and treatment. You will work with breast surgeons, imaging, pathology, oncology, genetics, and other teams to ensure timely access and a seamless patient experience.

The role emphasizes removing barriers, coordinating appointments, reinforcing provider education, and guiding patients through the surgical breast health pathway with a