Breast Coordinator

South Bend Clinic; South Bend (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Tuition Reimbursement

Financial Wellness Program

Paid Volunteer Time

Comprehensive medical coverage

Job summary

South Bend Clinic is seeking a Breast Coordinator to provide operational support for the mammography program. This role requires excellent communication and organizational skills to track patient follow-ups and ensure compliance with healthcare regulations.

Ideal candidates will have a high school diploma and experience in customer service or medical environments. Join a team committed to making a meaningful impact in healthcare.

Qualifications

• Customer service, telephone, or administrative experience required.
• Medical, radiology, mammography, or women's health experience preferred.

Responsibilities

• Coordinate patient follow-up for mammography and breast imaging.
• Track high-risk and dense breast patients using specialized tools.
• Ensure timely patient follow-ups and compliance with regulations.

Skills

Attention to detail

Professional communication

Multitasking

Education

High school diploma or GED

Tools

Epic mammography tracking

Job description

## Breast CoordinatorApplylocations: South Bend, Indianatime type: Full timeposted on: Posted 11 Days Agojob requisition id: JR117347**Overview**Department : RadiologyLocation : Eddy Street Campus - 211 N. Eddy Street, South Bend, IN 46617 Hours : Full-time, Monday-Friday; 7:30 AM-4:00 PM or 10:00 AM-6:00 PM. Option for four 10-hour shifts available.Join Our Team at The South Bend Clinic!At The South Bend Clinic, we strive for excellence-not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter-inside and outside our workplace.We're more than a healthcare provider; we're a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark.Why Choose The South Bend Clinic?We're committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive:* Financial Wellness : Daily Pay : Access your earned wages when you need them. Tuition Reimbursement : Up to $5,250 per year to support your education. 401(k) Match : Plan for your future with our competitive matching program. 3-Year Vesting : Achieve full ownership of your retirement contributions in just three years.* Health & Well-Being : Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider. Pet Health Coverage : Because your furry friends matter too.* Work-Life Balance : Paid Volunteer Time : 40 hours of paid time off annually to give back to your community. Parental Leave : 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members.* Inclusive Culture : A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact.**Qualifications**Education:* High school diploma or GED requiredExperience:* Customer service, telephone, or administrative experience required; medical, radiology, mammography, or women's health experience preferredKnowledge, Skills & Abilities* Strong attention to detail and data accuracy* Ability to multitask and manage competing priorities* Professional written and verbal communication skills* Ability to learn and use specialized EMR and tracking systems* Ability to work calmly and effectively in a fast-paced clinical environment**Responsibilities*** Provides non-clinical operational support for the mammography and breast imaging program. Coordinates patient follow-up, supplemental breast imaging, and dense or high-risk breast tracking while supporting compliance with MQSA (FDA) and ACR guidelines. This role requires strong organizational skills, attention to detail, and frequent communication with patients and providers. Scope & Impact - Supports a highly regulated diagnostic imaging service line with federal and accreditation requirements - Direct impact on patient safety, timely diagnosis, compliance metrics, and audit readiness - Coordinates care among patients, radiologists, technologists, navigators, and support staff - Does not perform clinical interpretation, diagnosis, or treatment decisions Essential Functions - Track dense breast, high-risk, recall, and biopsy patients using Epic mammography tracking tools - Schedule additional mammography views, breast ultrasound, MRI, biopsies, and follow-up imaging according to protocols - Ensure timely patient follow-up and escalate delayed or missed appointments - Support compliance with MQSA (FDA), ACR, and dense breast notification requirements - Enter and maintain accurate documentation in the electronic medical record - Generate and track patient result letters and biopsy outcomes - Answer patient calls and voicemails and provide professional, empathetic customer service - Maintain strict patient confidentiality in accordance with HIPAA Decision-Making Level Makes independent scheduling and prioritization decisions within established department protocols. Escalates complex clinical or operational concerns to the Mammography Manager or radiologist. This position does not have supervisory or budgetary authority.### About Us# **Let’s start with what matters. People. Purpose. Care.** At the South Bend Clinic, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make.Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued.We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at SBC isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future.If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at the South Bend Clinic.**Current Duly Health and Care team members:** Please do not apply through this external site. To be considered, log in to Workday through the OneDuly intranet and click on Career Opportunities to apply. This ensures your application is reviewed appropriately. If you have questions, please connect with your leader or HR Business Partner for support.