Breakfast Service Specialist

IHOP; Fort Worth (TX); On-site; USD 19,286,000 - 24,797,000; Full time

Job summary

IHOP in Fort Worth is seeking a friendly, attentive server to provide prompt, courteous service to guests from greeting to table clearing. You will take orders, deliver meals, and ensure guest satisfaction in a fast-paced dining room.

You will memorize IHOP terminology, follow service guidelines, handle guest remittance, maintain cleanliness and safety, stock service areas, and collaborate with team to create a welcoming breakfast experience.

Responsibilities

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the “Service Guidelines” per the IHOP SOP to ensure a high – quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.

Job description

IHOP in Fort Worth is seeking a friendly, attentive server to provide prompt, courteous service to guests from greeting to table clearing. You will take orders, deliver meals, and ensure guest satisfaction in a fast-paced dining room.

You will memorize IHOP terminology, follow service guidelines, handle guest remittance, maintain cleanliness and safety, stock service areas, and collaborate with team to create a welcoming breakfast experience.