Guest-Focused Server: Deliver Warm, Timely Service

IHOP; Rockwall (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

IHOP in Rockwall, TX is seeking a friendly server to provide promptly, efficient, courteous service to all guests. You will greet guests, seat them, take orders, deliver meals, handle remittance as required, and reset tables.

You will work as part of the IHOP team, memorize service guidelines, handle guest questions, and maintain cleanliness and safety standards while delivering a smile that keeps guests returning.

Responsibilities

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the “Service Guidelines” per the IHOP SOP to ensure a high – quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.

Job description

IHOP in Rockwall, TX is seeking a friendly server to provide promptly, efficient, courteous service to all guests. You will greet guests, seat them, take orders, deliver meals, handle remittance as required, and reset tables.

You will work as part of the IHOP team, memorize service guidelines, handle guest questions, and maintain cleanliness and safety standards while delivering a smile that keeps guests returning.